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Investor Management Services

Acquired by RealPage

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Investor Management Services Reviews

4.3

82% would recommend to a friend

(28 total reviews)

Steve Winn

Not enough data to show CEO approval

84% positive business outlook

Investor Management Services has an employee rating of 4.3 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Investor Management Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

28 reviews
5.0
21 Nov 2018
Recommend
CEO approval
Business outlook

Pros

In my time at IMS, I have progressed both my personal and professional development at an incredible pace, starting initially in an individual contributor role and then having the opportunity to move into leadership. From a product standpoint, IMS has advanced into a new market that is just beginning to adopt technology. We are the superior platform within an increasingly competitive market, and we do an incredible job of outpacing competitors in regards to both our product and go to market strategy. In regards to culture, IMS takes a “people first” approach. We count our employees as our most valuable asset which allows us to recruit and retain top talent. The benefits of this people first mentality also flows through to the customer level- top level developers are advancing the capability and value of our product faster than anyone else in the market, our marketing team raises awareness of this, our sales professionals take a consultative approach in understanding our prospect’s business drivers and needs, and our customer success team ensures adoption of the product so clients receive full value. The way in which our different teams integrate and work with one another creates a best in class experience for the customer. One of the biggest factors in making all of this possible is the executive team that IMS has put into place. We combine executives that are experts in building and scaling software companies with industry experts that understand our customer’s needs and prioritize this viewpoint when determining the direction in which we develop our product. Our executives emphasizes transparency and provide employees with a full understanding of the health and direction of our business.

Cons

The only cons that can be addressed are of a subjective nature. IMS moves at a rapid pace. We are quick to recognize our mistakes and areas of opportunity. We fail fast and pivot faster and this mentality is not a fit for everyone. The people I have seen be most successful here are self starters and do not require constant direction from leadership to excel. Others that require substantial structure and direction do not perform at as high of a level.

2.0
28 Dec 2018
Recommend
CEO approval
Business outlook

Pros

I'd encourage those willing and ready to work in a heavily unstructured environment to educate themselves on whether a startup is the right opportunity for you. IMS definitely offers the chance for ambitious people to step up to the plate and earn their keep. It has been a humbling experience and reminder to trust your instincts. The culture is very relaxed and encourages freedom of thought and expression; however, this freedom can be easily abused across communication channels here. Direct access to the executive team was incredible, different and appreciated. The flat org chart was a refreshing change from the traditional top-down org chart, however, IMS will continue to struggle with this as it expands due their unreadiness to mentor new hires. Lots of meal perks and other various bonuses. Inspiring encouragement is heavily verbalized here.

Cons

There is plenty of talk about transparency across the flat org chart, change management, process improvement and scalability, however, I did not consistently observe this. All of my colleagues were incredibly busy and had no time to effectively engage in any of this, much less, mentor new hires effectively. Unless the new hire literally went out of his/her way to stop colleagues and asked for answers, the advertised learning environment was not present. I was literally informed "we're too busy to ask you what you don't know" which did not sit well with me from my fifth day onward. How does a new hire even know what to ask or how to ask questions in an eloquent or intelligent manner when they've not been given the adequate training/tools to be successful? Food for thought. I can say that IMS is not a good fit for those coming from structured environments where there are fully formed onboarding curriculums in place to ensure a new hire's success in the industry. A 90-day ramp up expectation was encouraged here, so I was mislead in thinking I had time to ramp up and demonstrate my abilities. I directly and plainly expressed my desire for complete transparency on my performance with management and senior colleagues on multiple occasions, all of whom expressed positive progress given my non-finance/non-accounting background. I was repeatedly assured my learning curve is to be expected and was encouraged to slow down rather than try to ramp up with my colleagues who do have a finance/acct background. The consistent misleading feedback was not constructive to my actual performance output and did not provide me with the growth opportunity talked about here. Based on my whole experience here, I have been reminded to trust my instincts and be wary of a culture that over-promises and under-delivers. The last day was heavily disjointed and led me to lose a great deal of respect for my direct management team's unwillingness to step up and be thorough.

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Investor Management Services Response
7y
Thank you for sharing your feedback with us. This type of candid feedback is how we will continue to grow as teammates, leaders, and overall as an organization. I’d like to acknowledge the fact that onboarding and training for new hires requires better focus as we grow out of our start-up phase; this is an important part of our team goals for early 2019. IMS will remain a fast-paced, growth-stage company where innovation and risk-taking are encouraged. We recognize that may not be a fit for everyone; however, we will continue to focus on improving our interview and onboarding processes. We wish you all the best and truly appreciate the constructive feedback.
2.0
13 Mar 2017

Employee

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great innovative technology, great "perks"

Cons

Poor management, barely controlled chaos. very political environment

avatar
Investor Management Services Response
9y
Thank you for this valuable feedback. Several new executives joined the team in early 2017. We are committed to building a culture that supports the core values of our entire team. We took time in March/April to collect those shared beliefs, prioritize our core values, and publish what we aspire to create at IMS. Based on feedback we're off to a strong start. We will continue to drive transparency, communication, and customer focus at IMS; and we will continue to take team member feedback to heart.
Viewing 1 - 3 of 28 Reviews

Glassdoor has 28 Investor Management Services reviews submitted anonymously by Investor Management Services employees. Read employee reviews and ratings on Glassdoor to decide if Investor Management Services is right for you.