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      Invoca

      Engaged employer

      Invoca Customer Success reviews

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      2.0

      34% would recommend to a friend

      (2 total reviews)
      avatar

      Gregg Johnson

      34% approve of CEO

      34% positive business outlook

      Ratings by category

      2.0

      Work/Life balance

      1.7

      Culture and values

      1.7

      Senior management

      1.7

      Compensation and benefits

      1.7

      Career opportunities

      Reviews by job title

      2 reviews
      4.0
      2 Apr 2019

      Room to grow

      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, growing company, nice facilities.

      Cons

      Scaling a start up has a lot of growing pains. Would also do well to have more women in leadership.

      1.0
      2 Apr 2019

      Total Train wreck

      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some very smart people still left in the company because of the lack of competition Invoca has with other SaaS companies in Santa Barbara.

      Cons

      The company pays 15-30% below market rate for nearly all positions and locations. This has a compounding affect on the caliber of people in all departments, particularly management. There are incompetent people in key positions that offer no vision or leadership whatsoever, making it nearly impossible to execute day to day responsibilities with any efficiency or scale. There is no cross-departmental collaboration whatsoever, and CS is seen as expendable second class citizens, which is mostly seen in services, which is total chaos. There is clearly a gambit taking place with top leadership to see if the company can be acquired before collapsing, so there is a lot of risk associated with joining this company.

      avatar
      Invoca Response
      7y
      At Invoca, we believe it’s critical to pay all of our employees fairly. We work closely with an industry standard salary benchmarking company to ensure that compensation is competitive for companies of our size, revenue, and geography for each role. We regret that you felt that Invoca is not doing well. 2018 was the most successful year in company history, and we are focused on building a world-class business over the long term, where employees can build great careers and make meaningful contributions to the business. We are sorry that you didn’t see that opportunity at Invoca.
      Related searches: Invoca Customer Success jobs | Invoca salaries | Invoca benefits | Invoca interviews
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      Glassdoor has 174 Invoca reviews submitted anonymously by Invoca employees. Read employee reviews and ratings on Glassdoor to decide if Invoca is right for you.