Itineris Reviews

4.1

80% would recommend to a friend

(70 total reviews)
avatar

Edgard Vermeersh

99% approve of CEO

71% positive business outlook

Itineris has an employee rating of 4.1 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Itineris employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

70 reviews
1.0
1 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Generally the pay and benefits can be decent here, I have definitely seen worse. There are a select few incredibly intelligent people that work here who are trying to provide a brighter future for the company. The travel can be fun and you are allowed to keep all status and points earned for airlines and hotels. Gent is a great place to stay and visit if you are able to travel to the home office in Belgium.

Cons

I really dislike sharing negatives about the company, but after the recent request for "Happy Employees" to leave reviews I had to share my thoughts. As has been stated in previous reviews there is a lot of potential for Itineris in North America. The utilities industry could really use a new player, and having one that is built on Microsoft is highly appealing. The unfortunate fact is there does not seem to be clear vision of where to take this product. The sales planning seems to be all over the place, no distinct market group, and the implementation is increasingly difficult with the multitude of requirements that are just not there yet. Management does not portray a consistent vision or strategy of where we are heading in the future. I don't see a clear one, three, or five year plan (not even 6 months). The current strategy seems to be win big deals and we can handle the consequences once we have won the deal. This leaves our project teams vulnerable to unforeseen requirements which inevitably cause halts within the implementation. The management group is completely split with the Belgian leaders having a big say in what happens in the North American market, isn't that what NA leadership is for?

1.0
29 Jan 2018
Recommend
CEO approval
Business outlook

Pros

There are a handful of individuals that are fantastic people. They work hard, they treat people fairly, they’re intelligent and creative problem solvers. The product, now based on Dynamics 365 for Operations has some serious potential... Utilities are systematically adopting cloud offerings and this is an exciting time in the industry. If we can pull together as a team and deliver it, we can make an impact on the market. The travel can be fun, especially if you’re on a customer that is in a city that is enjoyable. Generally, we stay at nicer hotels and the projects have standard per diems and lodging negotiated so you don’t have to give up much in terms of comfort. If you get to travel to Europe, the office is located in a small town outside of Brussels which is absolutely beautiful. Pay is decent, benefits are okay, vacation time is what you can negotiate.

Cons

Not even sure where to start... the “leadership” team is really just a group of micro-managers. There is a serious absence of long term visionaries or anyone that understands how to lead with any type of charisma, motivation or humility. Long term planning is laughable as we’re constantly reacting rather than anticipating demands. Also, between the “leadership” team there is serious disconnect - the plans and goals of one person are constantly in the way of others. This dynamic results in combative meetings including shouting and slamming of fists on tables. I enjoy a passionate debate, but this kind of dynamic in an office is seriously detrimental to the overall atmosphere. There are also a few individuals that are highly respected by the management team. Whatever they say is taken at face value and propagated through the company. This would be fantastic if these people had good intentions, however they spend most of their time filtering negative feedback, biased views and generally do not understand the market at all - this is recipe for disaster. You’ll have them to thank.

1.0
30 Oct 2018

A disappointing experience, to say the least

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My coworkers were great and there were a small handful of managers that were competent and fair. Pay was decent.

Cons

There is no vision for the company. Upper management does not have a clear strategy for the company. UMAX is clunky, messy, and hard to navigate, not a great combination when you're trying to sell it as an ERP solution. The business development team doesn't have a clear strategy either. They constantly aim towards whatever low hanging 'utility service' fruit they can, without thinking about the consequences of constantly configuring and developing solutions for smaller payouts. Itineris does not have it's employees backs. I, along with others, was asked to leave due to our roles being pushed out. That's fine and completely understandable for a growing and changing company. The reason that I'm leaving a review now is to note the uncalled for and demeaning path that management chose to take with that news. I was told by a former coworker that management let us individuals go for our 'low performance'. Not once during our tenure was our 'low' performance evaluated or mentioned, but they chose to scare their remaining employees with tales of the ones who couldn't 'keep up'. It's honestly disheartening that I devoted so many hours to a company and team that could do something so distasteful. To all the young, fresh graduates looking for a role. You will definitely find better opportunities elsewhere. If you chose to stay here though, watch your back because Itineris doesn't have yours.

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Glassdoor has 98 Itineris reviews submitted anonymously by Itineris employees. Read employee reviews and ratings on Glassdoor to decide if Itineris is right for you.