Company was family owned and significantly understaffed, probably to make it appear more profitable as it was sold to public company Brown and Brown in Jan 2019. Few long term employees remaining only because they are close to retirement or home. Disorganized, chronically understaffed, cannot retain new employees. Company founder still managing location is out of touch, unprofessional and does not know how to create a positive work environment. You will be undervalued, overworked and underpaid - period.