Pros
You can pretty much do whatever you want at your desk. flying under the radar is easy. i watch the same people do it everyday Clean bathroom as long as you show up to work you can pretty much never get fired. if the management likes you personally you can miss work too and not get fired!
Cons
management is very weak and seems inexperienced employees are treated differently. depending on if your friends with the management team. if you request time off in advance no one will review it and then when you ask about it you will be told no "we're to busy right now" unless you're one of the favorites you can do whatever you want in the monthly meeting they say the same thing every time "thanks for all your help" "we sorry we don't have enough employees to help are customers" blah blah they think if they have enough contests no one will notice how bad everything else is. no one likes working here there is never enough people to do the job and when the customer has a big issue and the work just piles up and sits for weeks. the job training is terrible but in the monthly meeting they are always working on fixing that too. management just sits in their desk never interacting with employees. I don't even know if I'm doing a good job or not. there is no QA!!!