J Lodge Reviews

3.3

58% would recommend to a friend

(74 total reviews)
avatar

Mike Schrider

75% approve of CEO

50% positive business outlook

J Lodge has an employee rating of 3.3 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J Lodge employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

74 reviews
1.0
27 Oct 2016
Recommend
CEO approval
Business outlook

Pros

- Easy money - Working from home - They hire anyone That was unfortunately it

Cons

- Ridiculous pay - The people they hire are some of the most unqualified, slow people ever with zero experience but are so happy to have a job that they will take it and the company cannot keep anyone so they will hire anyone - the training sessions are a joke. Since most people cannot even figure out their computers (unqualified to say the least), it takes two hours to even get started with training. Two hours paid for doing nothing - The trainers are not qualified to be training AT all. - Half of the class that was hired was gone within the first five days (just to give you an idea what kind of people they hire) - Also I signed a contract for a certain pay and then they underpaid me. After threatening to call the labor board they finally paid me the difference. This went on for several months. After I quit I had to threaten them again to receive my final pay check - during listening session we were able to hear the supervisors and employees make fun of the customers and their "stupidity". they were trying to find out who had the most stupid customer on the phone. Very unprofessional! - The employee we were listening to was so bad at his job and he was supposedly the star employee. - The upper management and ownership is a complete joke. Calculating, mean, and robbers. Just shut the place down

avatar
J Lodge Response
8y
This review was written for a Customer Service Representative position which more than likely was serviced by another company, not J.Lodge. J.Lodge does not hire for Customer Service positions.
1.0
20 Feb 2014

Exploit Disable people

Recommend
CEO approval
Business outlook

Pros

Give disable people a job. Allows Telecommuting. No phone work required. Are employees and not independent contractors.

Cons

They admit and promote they pay you less then what they would pay a "normal" person because they are able to. They exploit the disabled because they know we cannot work anywhere else. Have to provide all equipment if working from home. No management support. LOW PAY. Min wage in your state. No security. will fire at anytime and not provide a reason.

1.0
11 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Co-workers I met along the way are the only pros here. By the way they don't advise you to have open communication and/or support with your co-workers.

Cons

JLodge may post jobs to claim they want to help those with disabilities work from home. It seems more as if they want a governmental kick back rather than truly helping. Working there 5 years and enduring a ridiculous amount of untruths. You can prove the untruths with saved emails however they ignore and ignore. There is never any achievement recognition/nor raises/nor bonuses. There is no support here at any level. In meetings your bosses will trash their bosses until they hit the "record meeting". So no respect is shown here to anyone.

Viewing 1 - 3 of 74 Reviews

Glassdoor has 76 J Lodge reviews submitted anonymously by J Lodge employees. Read employee reviews and ratings on Glassdoor to decide if J Lodge is right for you.