Does JACK Entertainment pay their employees well?

According to anonymously submitted Glassdoor reviews, JACK Entertainment employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at JACK Entertainment. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at JACK Entertainment?

43% of JACK Entertainment employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JACK Entertainment 2.4 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at JACK Entertainment?

Table Games Dealer (17) , Table Games Supervisor (8) , Manager (4) , Cashier (3) , Supervisor (3) , Accountant (2) , Anonymous (2) , Cage Cashier (2) , Dealer (2) , Food and Beverage (2) , Host (2) , Main Banker (2) , Poker Dealer (2) , Security Officer (2) , Slot Attendant (2)

What are the pros of working at JACK Entertainment according to real employee reviews?

"Good benefits and decent pay/tips." ((in 17 reviews)); "Is like working with the family The people are great" ((in 10 reviews)); "Friendly coworkers that are always willing to assist each other" ((in 5 reviews)); "Fun and exciting work environment." ((in 5 reviews)); "The team members are the best reason to work here." ((in 5 reviews))

What are the cons of working at JACK Entertainment according to real employee reviews?

"Management was constantly micromanaging." ((in 12 reviews)); "No holidays pay or days off" ((in 4 reviews)); "Management is terrible, department is extremely short staffed, general culture of not caring" ((in 3 reviews)); "Many supervisors are micromanagers and expect employees to stay at work for 50+ hours a week even if their job is finished for the day." ((in 3 reviews)); "Low morale." ((in 3 reviews))

What are employees saying about JACK Entertainment redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JACK Entertainment redundancy and their outlook for job security at JACK Entertainment in 2026.

JACK Entertainment Reviews

2.9

43% would recommend to a friend

(154 total reviews)

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (154 reviews)

JACK Entertainment has an employee rating of 2.9 out of 5 stars, based on 154 company reviews on Glassdoor which indicates that most employees have an average working experience there. The JACK Entertainment employee rating is 25% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

154 reviews

1.0

6 July 2016

A mess

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

1 Weeks vacation after one year. Full benefits.

Cons

Work holidays, even if you work back of house on non essential projects. Limited flexibility. Low income. No room for advancement unless you want to climb the ladder and move from casino to casino. Too many friends hire others into superior roles and the managerial experience lacks in multiple departments. Many supervisors are micromanagers and expect employees to stay at work for 50+ hours a week even if their job is finished for the day.

2.0

14 Aug 2018

Job Seeker Beware

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The benefits are literally the ONLY good thing about this company.

Cons

If you work in the home office be prepared to experience the following: - Crappy systems with issues - You will spend most of your time waiting on slow network connections while leadership complains about timeliness of work - Poor business practices with no plan for the future - Subtle forms of institutionalized racism - C- Suite and management who lack ethical standards Very shaky future for this company. I advise DO NOT take a job there unless absolutely desperate.

1.0

24 Nov 2017

It's not about what you know, it's about who you know

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Benefits are the best around. Downtown has a cool eclectic atmosphere. Able to win some rockin tickets to concerts.

Cons

There isn't an onboarding plan for new hires. The culture lacks substance as you hear and read about it, but you dont see it put into action. It's very laid back, you get to wear jeans everyday, but it seems like that laid back culture makes management skills just as laid back. There are many clicks and if you dont belong to one, you're out. Professional Growth doesnt seem to be present or its not of importance.

Viewing 1 - 3 of 154 Reviews

Jobs at JACK Entertainment

Dishwasher/Kitchen Cleaner

Security Officer ($500 Hiring Incentive)

USD 26K - USD 38K /yr

(Glassdoor Est.)

View job

Cage Cashier - Part Time