JAMS Reviews

3.7

67% would recommend to a friend

(96 total reviews)
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Kimberly Taylor

79% approve of CEO

66% positive business outlook

JAMS has an employee rating of 3.7 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JAMS employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Reviews by job title

96 reviews
5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Super honest and helpful company

Cons

Timeline of things can be prolonged

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JAMS Response
3w
Thank you for taking the time to share your feedback. We truly appreciate your recognition of our commitment to maintaining an open, transparent, and supportive environment. We also value your input regarding timelines. We recognize that certain processes can, at times, take longer than expected, and we are continuously working to improve efficiency while maintaining the quality and care our work requires. If you are open to sharing more details about your experience—particularly regarding specific timelines or projects—we would welcome the opportunity to learn more. Please feel free to reach out directly to our Director, Human Resources to continue the conversation.
2.0
7 Mar 2026

Not great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Clients can be kind sometimes.

Cons

Team is small. Stifling and controlling management. Difficult to grow. Staff is unhappy and unfriendly.

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JAMS Response
3w
Thank you for sharing your input. We value hearing from current team members, as your perspectives are important in helping us strengthen our workplace. We’re glad to hear that your client interactions have been positive at times. At the same time, we’re concerned by your experience regarding team dynamics, management approach, and opportunities for growth. At JAMS we aim to create an environment that feels collaborative, supportive, and empowering. We actively evaluate how we can better encourage open communication, enhance engagement, and ensure that associates feel supported in their roles. We appreciate you sharing your perspective and encourage open dialogue so we can continue making meaningful improvements. Please feel free to reach out directly to our Director, Human Resources to continue the conversation.
1.0
30 Oct 2025

Toxic, indeed.

Recommend
CEO approval
Business outlook

Pros

The building is nice and the restroom is clean.

Cons

You will be overworked and underpaid. Management will penalize you if you push back in any way. Their independent contractors known as “Panelists” are incorrigible. If you are willing and/or able to handle the disrespect that comes from them, you will do fine. Otherwise, the environment is like poison: it doesn’t happen all at once. You’ll look up one day and realize you’re in a toxic relationship.

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JAMS Response
6mo
Thank you for taking the time to share your feedback. Please note that we value your observations regarding your work experience. Comments like yours are taken seriously, as we never want an associate to feel overworked, undervalued, or unsupported. Moreover, we recognize that management plays a crucial role in shaping the work environment. JAMS actively reviews its leadership practices, workload distribution, and total compensation and rewards to ensure they align with our core values and support the well-being of our associates. JAMS prohibits harassment, disrespect, or unprofessional conduct by all persons involved in the operation of the company. This policy also applies to vendors, clients, independent contractors (including JAMS Panelists), and other individuals with whom JAMS associates come into contact while working. If you are open to it, we’d welcome the opportunity to speak with you directly to understand your concerns better and work toward meaningful change. Please get in touch with our CHRO or Director of HR. We look forward to hearing from you.
Viewing 1 - 3 of 96 Reviews

Glassdoor has 98 JAMS reviews submitted anonymously by JAMS employees. Read employee reviews and ratings on Glassdoor to decide if JAMS is right for you.