JD Service Now Reviews

3.4

61% would recommend to a friend

(32 total reviews)
avatar

John Dietz

69% approve of CEO

57% positive business outlook

JD Service Now has an employee rating of 3.4 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Service Now employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

32 reviews
2.0
4 June 2025

Great for Experience, Family is a lie

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-JD Service Now is great for early experience and learning, some truly great and well learned people like Chris L and David R will teach you the ways. -Coworkers always made things more manageable

Cons

-Normal blue collar hours, not really easy for anyone -To management, you are 100% a number -Not good long term unless you make it into management, I know several people there for years who do not even make $30 an hour despite everywhere else paying more for the same experience -They did not, when I was still there, help purchase any tools when you first started so you needed to struggle on $15 an hour to purchase $1,000 in tools. Older employees would donate tools and lend them out to help but this put insane strain on people.

2.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay and they take you to lunch frequently.

Cons

The company has hired a bunch of kids straight out of school for apprenticeship programs yet they have 2, well had 2 including me, technicians who have more than 5 years of experience. It's not really a service company, it's more of a maintenance company who clean coils and checks amp draw and caps but when it's time to do an actual repair hardly anyone knows how to do it. The owner has never even done HVAC and my supervisor had no clue about HVAC service or even his way around a unit. Not sure how you become a supervisor for an HVAC company without knowing how to do HVAC work.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 33 JD Service Now reviews submitted anonymously by JD Service Now employees. Read employee reviews and ratings on Glassdoor to decide if JD Service Now is right for you.