While the company may have cared about its employees more than a decade ago, that has not been the case for a while. For example: Hard workers are "rewarded" by being exploited with a far greater workload without pay adjustment; When employees leave, those left are told to pick up the slack and cover up to 2-3 roles worth of work, and are not given extra pay; Pay to begin with is so little for employees that they are forced to get an extra job to just to make ends meet; Health insurance is hilariously expensive that many have to go without; PTO is virtually nonexistent unless you've been at JK for more than 5 years.
If you are a member of management, you can do no wrong in the eyes of JK - treating employees like dirt or behaving inappropriately is totally okay. HR is a joke and only does what's best for the bottom line (hello HR! I know you're reading this - everyone knows the games you play).
On top of it all, employees are given absolutely no room to grow. Upward mobility isn't a thing for JK, because that means they'd have to 1. pay more, 2. allow you to learn and give room for creativity, 3. allow you to have an opinion.
It is a fact that JK has a crazy high turnover rate. It is a fact that more than 30% of current corporate employees are looking for new positions. It is a fact that years-long employees are leaving at an alarming rate and will continue to do so until the entire culture and management strategy changes. It is a fact that continuing on the same path will have an impact on both quality of service and the profitability of JK.
I was more than qualified for one particular open position, and another individual was hired for the role who had no qualifying experience whatsoever. In a different instance, I vied for an internal position that could literally save JK more than $7,000 per month - I was denied. Right after I left, JK realized they needed someone to fill that role and only then approved the position and opened it to applicants.