JOIN Solutions Reviews

4.0

74% would recommend to a friend

(28 total reviews)

Tim Ruffner

Not enough data to show CEO approval

73% positive business outlook

JOIN Solutions has an employee rating of 4.0 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JOIN Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

28 reviews
5.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

It's a great place to be. I have been working for the company for a year now, and I am constantly being surprised by the potential that's in the market we're in. There are no two same months at the company; we always work on something new, both when it comes to technology and to product. What is the most enjoyable part, in my opinion, is the transparency and communication, aka culture. You can track all decisions or ongoing discussions without asking anyone. You're also always welcome to contribute to the conversation or be part of a decision.

Cons

Not really much to complain about. There are definitely things to improve, but thanks to the culture that's established in the company, they are usually handled the moment they are mentioned.

1.0
13 Jan 2023
Recommend
CEO approval
Business outlook

Pros

When it comes to the equipment, that's an additional plus that JOIN offers you as an employee. Noice-canceling headphones, and a MAC laptop with a wireless keyboard and mouse, make your life easier. The benefits they offer through several program packaging, which was convenient and useful. The colleagues are awesome - so diverse and interesting to connect with, and also knowledgable and ready to help. I consider that an important aspect that one company can have, but sadly, JOIN does not care for its employees. I would also like to mention since I come from a non-EU country, the process of getting a visa was smooth, and everything was ready in the month. Without any difficulties whatsoever.

Cons

There are a lot of cons working in JOIN, so I will try to keep it as short and precise as possible. They will cut you loose if they don't see immediate results. No matter of context, no matter if the goals are possible or not, if there is no instant success, you will get fired. After moving to Berlin in October, I was laid off in mid-December (I worked for two months remotely, and they used the situation that my Probezeit was expiring, so I was cut loose). They were familiar with my situation (my wife is pregnant, with a birth date of January). Also, they didn't bother to offer me other open job positions in the company and keep me that way (just to note that I have two degrees and 4+ years of experience). Let me not tell you how this lay-off complicates my life with the visas, documents, and papyrology, especially in this position when I am in the country for less than three months. My life turned into hell. There was no strategy behind the job position, and they didn't communicate the true expectations. I was testing out new acquisition channels, and they hoped for instant success, with the smallest possible budget. I would have never accepted the job offer if I knew this beforehand. There is no communication between top management/CEO and team leads. Based on body language, my team lead wasn't part of the decision-making when I was being laid off. I didn't have a single meeting with anyone (CEO, team lead) regarding any concerns about the position. In fact, my OKRs were at a great pace, I was delivering the best results possible at that moment, and everything seemed perfect. I didn't have a single meeting with the CEO, which was strange, at least. Their onboarding process was a mess, but later on, I noticed some improvement. When I came to the office for the first time, one of my colleagues did the intro tour around the office, and that was it. The HR department is either incompetent or swamped with tasks, and they are not doing their work properly or consistently. I had to ping them for the basic stuff/questions/documents and wait for their response for more than five days, sometimes two weeks. I never received the official credentials for the system they use for paychecks, payslips, etc. If I were you, I wouldn't apply for any job positions they offer you. Don't get allured by the bonus on your fixed pay because 90% of people can not achieve the set goals (often unrealistic), and you get less.

avatar
JOIN Solutions Response
1y
Thank you for your detailed feedback. We understand that every experience is unique, and while our culture places strong emphasis on impact and agility, we’re also mindful of how important clarity, communication, and structured onboarding are. We’re everyday improving these areas as we grow and continue building a high-performing, supportive environment.
1.0
26 Aug 2024
Recommend
CEO approval
Business outlook

Pros

I stayed at JOIN for an extended period because my confidence was shattered, and I didn’t believe I deserved a better job. While I don’t recommend working here, one positive aspect of my time at the company was the opportunity to meet some incredible people. I genuinely enjoyed working with a culturally diverse team, and I’m grateful to have formed lasting friendships with many of them, even though some have since left JOIN. For a comprehensive view, please refer to the cons section.

Cons

TL;DR: In June 2024, the company abruptly dismissed its entire marketing department, a decision reflective of the CEO’s erratic behavior and chaotic communication. Over the past two years, the CEO has dismantled departments, reshuffled management, and terminated employees based on personal rather than professional reasons, fostering a toxic work culture. This behavior has severely impacted team morale and employee well-being. Additionally, the CEO’s sexist and racist actions, such as promoting a toxic masculine environment, making derogatory remarks about Asian individuals, and unfairly judging female employees’ health, have created a discriminatory and hostile workplace. The full story: In June 2024, the company made the sudden decision to dismiss its entire marketing department, which was part of a broader pattern of impulsive decisions by the CEO over the past two years. While firing employees for economic or performance reasons can be justified, at JOIN, these decisions were both abrupt and chaotically communicated. The CEO justified firing the entire marketing department by stating that he no longer "believed" in the value of marketing. Over the past two years, the CEO has systematically dismantled various departments, frequently reshuffled management, and removed individuals based on personal preferences rather than professional merit. This began with the marketing team in January 2023, when two team leads and half the department were let go, leaving the remaining members under a newly hired head of marketing. The CEO's erratic behavior continued with the abrupt termination of high-performing employees in 2023 and 2024, including some who had relocated internationally and faced the risk of losing work visas. Decisions often appeared arbitrary and driven by personal motives. Earlier this year, two employees were dismissed after discussing a post in which the CEO criticized Germany during labor strikes. Their comments, which highlighted worker unions and critiqued the CEO’s perspective, led to severe retribution. The CEO’s leadership style has been characterized by impulsiveness, authoritarian behavior, and frequent outbursts. He often bypassed seasoned professionals in favor of placing inexperienced individuals in management roles, leading to further instability and frustration within the company. The day of the marketing team’s dismissal was particularly surreal, as what was supposed to be a lunch meeting turned into a one-hour monologue by the CEO. This monologue was filled with economic pessimism and unprofessional gossip about other team members and managers. Ultimately, the CEO declared that disbanding the entire marketing department made the most sense to him. The next day, the CEO communicated parting ways with more team members from other departments. This series of events highlights significant issues within the company’s leadership, communication, and overall culture. The toxic company culture and the ceaseless layoffs have had a detrimental impact on team morale and the mental health of employees. The constant turnover created a precarious environment for many. The toxic work culture at the company is further exacerbated by the CEO's sexist and racist behavior, which has manifested in several disturbing ways. A toxic masculine environment is encouraged, with male employees often challenged to do push-ups when encountering the CEO in the kitchen—a ritual that excludes female employees. Additionally, the CEO has made racist remarks about the skin color of Asian individuals, contributing to an unwelcoming and discriminatory atmosphere. Female employees have been targeted behind their backs, with the CEO making derogatory comments about their "unhealthy lifestyles" and unfairly judging their health based on their bodies. The CEO also scrutinizes and criticizes employees' eating habits, creating a hostile and judgmental work environment that undermines employee well-being and fosters division within the company. The company's toxic culture is further compounded by a leadership team composed mostly of white cisgender men who uncritically follow the CEO's every decision. These leaders are not only inexperienced in business but also lack the necessary skills to effectively lead and guide their teams, making them ill-prepared for future challenges such as securing additional investment rounds. This inadequacy in leadership trickles down to the broader workplace environment, where a "suck up, kick down" culture has taken root, particularly among younger German and Swiss employees who joined the company straight out of university. These individuals publicly call out their colleagues for mistakes, yet privately reach out when they need something, creating an environment of hypocrisy and undermining trust within the team.

avatar
JOIN Solutions Response
1y
Thanks for taking the time to share your perspective. While we welcome open feedback, we must clarify that the claims in this review do not reflect the reality of working at JOIN. As a fast-scaling company, we constantly evaluate our priorities and adapt our structure to ensure we remain competitive and aligned with our strategic goals. This sometimes means making difficult but necessary decisions regarding team structures and resource allocation. Every major organisational change at JOIN is made with people, business needs, company sustainability and long-term success in mind, not personal bias. We strongly reject any accusations of discrimination, sexism, or a toxic culture. Diversity, inclusion, and respect are core to our company values, and we have zero tolerance for any form of discrimination or inappropriate behaviour. Our leadership team is built on merit and performance, and we are proud of the individuals who contribute to JOIN’s continued growth and success. We recognise that JOIN’s high-performance environment is not the right fit for everyone. Expectations are high, and we trust our employees with real responsibility to drive impact. This naturally requires adaptability and resilience, but it also comes with the opportunity to take ownership and grow in ways that traditional corporate environments don’t always allow.
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