Jack's Maintenance Service has an employee rating of 2.5 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jack's Maintenance Service employee rating is 32% below average for employers within the Construction, repair and maintenance industry (3.7 stars).
I don't quite know what to put for Pros. Friendly to your face?
Cons
Complete lack of communication from the top down; severe lack of professionalism and urgency. Does not keep work during work hours and expects you to be "grateful" for the opportunity to work past your end time, before your start time, holidays and weekends. Continuously chooses to hire underperformers while increasing hours with little to no notice.
Jack's Maintenance Service Response
1mo
Thank you for your candid feedback. It's clear you care about the quality of our team and the professionalism of our operations—values we share and are working hard to reinforce.
Since you have a clear vision of where we are falling short, we would truly value your perspective on how to bridge those gaps. We want to ensure those who are committed to doing things the right way have a voice in shaping our future.
We invite you to reach out to the People and Culture department for a conversation. We’d like to hear your specific suggestions on how we can turn this feedback into actionable solutions.
A Culture of Improvement: We focus on "surgery over band-aids," looking for long-term solutions to challenges rather than quick fixes.
Dedicated Professionals: You’ll work alongside a team that is passionate about high standards and supporting one another.
A Shared Mission: We are actively evolving our processes—from recruitment to internal culture—to ensure every employee feels valued and supported in their role.
Regional Leadership: We take pride in being a staple of the Neenah and Appleton business community, constantly striving to lead our industry by example.
Cons
Operational Demands: As a major service provider in the area, the schedule can be rigorous, requiring a team that is resilient and capable of handling evolving priorities in real-time.
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Jack's Maintenance Service reviews FAQs
According to anonymously submitted Glassdoor reviews, Jack's Maintenance Service employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Jack's Maintenance Service. This rating has improved by 5% over the last 12 months.
41% of Jack's Maintenance Service employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Jack's Maintenance Service 2.6 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.