Pros
Opportunity to learn and mess around with electronics devices and components on the job. Good staff discounts and fun to hang around other co-workers at the store level.
Cons
Upper management cuts corners in every aspect on all levels of the company and it really shows: 1. At store level, they reduce the number of staff hours to as minimum as possible despite having a lot of foot traffic and high amount of sales just so the owner can maximize his own profit at the detriment of store staff/service quality. You are expected to meet their unrealistic KPIs for growth while also maintaining the store (cleaning, facing up stock, receiving stock, etc) with minimal staff. 2. You're expected to give technician/engineering level advice while being paid minimum wage to push products that have very poorly written manuals with spelling mistakes and missing information while charging a high price on it. 3. Despite selling technology, Jaycar does not invest in their own IT technology. The point of sale system is archaic, slow and prone to freezing and crashing. Their website is really difficult to use to search for a particular product. Receiving and processing large amounts of stock is difficult and time consuming as we have to mark it off one by one from a multi-page invoice. 4. Upper management is absolutely clueless, expecting exponential KPI growth and will question you over ridiculous things if you don't meet them. They don't listen to you and won't take any form of excuses despite not actually being at fault. It is no wonder they have high staff turnover rate and have trouble keeping them. Of course because they don't listen to you, they actually don't know this.