Jet Reviews

Everything else (performance based on curve, bad bonus/promotion structure, a lot of attrition, competitive culture, I can go on...) --- When I first joined Jet, I was beyond excited. I looked forward to working at an office that (seemed to) focus on its employees... amazing benefits (unlimited PTO, free snacks/drinks, gym stipend) BUT most importantly, the values are what really excited me: transparency, fairness and trust. In a world where corporations seem to lack every single one of those values, I was looking forward to working at one that (seemed to) embrace them wholeheartedly and put its employees’ happiness above company politics. I couldn’t have been more wrong. Everything is optics. The company doesn’t actually care about its employees, retention or values... it’s all a front to lure in NEW folks. It’s sad - they should invest as much energy into keeping their current employees happy, instead of only focusing on recruiting. It doesn’t make sense. Retention is about culture and there’s more to culture than a few perks. It’s about associates taking pride in what they do (the Category Specialist role is a glorified pencil pusher), feeling like we are doing meaningful work and using our brains (not just item maintenance). If you want to retain your associates, this is what you have to help them with, instead of superficial things like snacks, unlimited vacation (which managers abuse) or a gym stipend. Furthermore, the biggest proof that Jet.com is failing its employees is the attrition. There is a ridiculous amount of people leaving under the year mark. I’ve never been at a company where so many people all felt the same miserable way. If people haven’t already left, it’s because they’re still trying to find their way out. Advice to any candidates: Run. Run fast and far from this company (and congrats on reading this to the end)

Oh, how things have changed. I'd been at Jet for a while. It's certainly not the same as before. Problems in no special order: A few reviewers have alluded to the fact that Jet has been unjustly and swiftly pushing people out through performance reviews and improvement plans. I've seen it happen to many close colleagues. We have far too many crappy managers who don't know how to grow and invest in there direct reports. The oldest people here are in their late 20s/early 30s and because Jet was promoting heavily pre-acquisition a lot of them who happened to be strong performers took on senior/managerial roles. Being a good employee doesn't necessarily mean you'd make a good leader... Our "brand" sucks and the persona we're trying to pivot to is honestly annoyingly pretentious, non-relatable, and non-aspirational. So many people at Jet have voiced this but it falls in deaf ears. Our Product Team is essentially gone. Most have moved on to bigger and better things. Engineering Teams are a whole other issue entirely. The Walmart Acquisition essentially sucked all of our talent, tech, and resource. It's a shame. But what's worse is that as much as they've claimed to have kept our two brands separate that's not the case. What's really happened is that Walmart has replicated our pricing strategy, our brand, our site design, our image, and essentially everything that made us, US. The end goal, whether Marc Lore reveals it or not, was for Walmart to absorb us and have it become who we were two years ago. Everyone talks about leaving. EVERYONE. At the very least most people have thought about it. People are leaving in droves or deciding to remain complacent for a check. Senior management doesn't seem to have a clear cut strategy on how to stay relevant in the competitive e-commerce landscape.