Jewells Reviews

2.3

25% would recommend to a friend

(5 total reviews)

33% positive business outlook

Reviews by job title

5 reviews
5.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Jewells has been through a huge amount of change since launch – and honestly, it’s been for the better. The original direction and product weren’t right for the market, there were a lot of issues with quality (tarnishing, inconsistency) and the management structure at the time just wasn’t working. Now, with a new leadership team in place, there’s a completely different energy in the business. It feels like there’s real transparency, accountability, and a clear plan moving forward. The old mentality and outdated product are being phased out, and there’s a genuine focus on building something modern, exciting and customer-driven. It’s a fun, fast-paced environment where people who take initiative can really make their mark and have influence. Not everything’s perfect yet – it’s still a business in transition – but the progress and direction are really positive.

Cons

fast paced and a true start up environment - probably not for you if you want a structured 9-5.

2.0
24 Dec 2025

Jewell’s revew

Recommend
CEO approval
Business outlook

Pros

Free jewellery and okay pay

Cons

Unreasonable targets and lack of communication between management levels

1.0
28 June 2026

Toxic, Terrible and Terrifying

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Break and lunch time .

Cons

Where do i start? This company has multiple flaws, quick to play the blame game, a few of my great colleagues have left due to the toxic environment and "culture. I knew it was my queue to go when i saw 3 people leave in one month despite not having a job lined up. Employee turnover is an ABSOLUTE joke. I mean everyone looks like they've got Linkedin on their tab in incognito mode ready to jump to their next role. Maybe a role that shows respect and honours hard work or possibly just a place that actually has a HR? Also you might have to work through your break because there's no structure or time management, everyone just expects you to be a robot, you are never praised. There's no time to take a break and if you do want to take a break? Oh wait there's 30 things more to do but the company can only decide to hire 1 staff member for a workload of 10. This company is hanging by a thread, the only thing that keeps them alive is the investment otherwise they're going to have to follow the footsteps of Claire's. Also don't understand how the CEO was given this investment despite having 3 failed businesses? If you are a young person who wants experience in the retail fashion industry, RUN! You may as well just accept that you also have 5 different job titles even if you pretty much signed up for 1, that doesn't exist here. You are a jack of all trades and a quick reminder that you will also not be praised for any of them and not even your allocated job title.

Viewing 1 - 3 of 5 Reviews

Glassdoor has 5 Jewells reviews submitted anonymously by Jewells employees. Read employee reviews and ratings on Glassdoor to decide if Jewells is right for you.