24 Dec 2025
Jewells Reviews
2.7
35% would recommend to a friend
51% positive business outlook
Reviews by job title
3 reviews
1.0
19 Feb 2026
Recommend
CEO approval
Business outlook
Pros
The people at the time who were smart like me and got out.
Cons
Read the very first review on glassdoor for Jewells and it's 100% correct. My mental health severely declined working for this company with SO many promises made that fell through or fell short. I understood it was a brand new business but it felt mismanaged, no one ever knew what was going on, LACK of communication was severe, constant VM/building updates (yes quite literally pulling walls apart/drilling) occuring during opening times which scared off the customers and caused confusion as to what our brand actually was/represented and don't even get me started on the "training" provided to us to pierce peoples ears. I was told to suck it up and go stick needles in peoples ears/noses/bellys NEVER having done any piercing training on anything but lobes. (I got to pierce two lobes and was told i was good to go) I hope its getting better for the team who is are still there's sake but my gosh is my mental health back to normal after leaving such a disorganised mess. Oh and PS: if you are intraverted, don't look like Molly Mae or don't have an OUT there personality with jazz hands and a fake smile on ur face everyday, you won't get far, even if ur damn good at ur job (top salesperson for instance) Thank gosh i got out when i did...
5.0
5 Nov 2025
Recommend
CEO approval
Business outlook
Pros
Jewells has been through a huge amount of change since launch – and honestly, it’s been for the better. The original direction and product weren’t right for the market, there were a lot of issues with quality (tarnishing, inconsistency) and the management structure at the time just wasn’t working. Now, with a new leadership team in place, there’s a completely different energy in the business. It feels like there’s real transparency, accountability, and a clear plan moving forward. The old mentality and outdated product are being phased out, and there’s a genuine focus on building something modern, exciting and customer-driven. It’s a fun, fast-paced environment where people who take initiative can really make their mark and have influence. Not everything’s perfect yet – it’s still a business in transition – but the progress and direction are really positive.
Cons
fast paced and a true start up environment - probably not for you if you want a structured 9-5.
