John Hancock Reviews

4.0

80% would recommend to a friend

(1,104 total reviews)
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Marianne Harrison

77% approve of CEO

67% positive business outlook

John Hancock has an employee rating of 4.0 out of 5 stars, based on 1,104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Hancock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice co-workers, interview was reasonable.

Cons

Changing priorities from management. It's an insurance company and feels like it; office space like vibes.

4.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

• Comprehensive benefits package, including health coverage, retirement options, time off, and employee support resources • Generally professional, collaborative colleagues who are committed to doing quality work • Emphasis on clear communication standards • Exposure to large‑scale projects and cross‑functional work in a well‑known organization

Cons

• Ongoing restructuring and cost‑control initiatives have created uncertainty around long‑term job security • Frequent organizational changes can make priorities, ownership, and decision‑making feel inconsistent • Limited transparency during transitions, particularly around how changes affect roles and teams • Workloads can fluctuate significantly during periods of reorganization

1.0
2 Apr 2026

Culture of loss and tech fails

Recommend
CEO approval
Business outlook

Pros

A couple of leaders keeping the wheels on the bus there

Cons

Culture of expense rachet and acceptance of losing in the market "Transformation" from old to new tech is a hot mess

Viewing 1 - 3 of 1,104 Reviews

Glassdoor has 1,351 John Hancock reviews submitted anonymously by John Hancock employees. Read employee reviews and ratings on Glassdoor to decide if John Hancock is right for you.