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      Johnson Controls

      Engaged employer

      Johnson Controls Customer Service reviews

      2.7

      67% would recommend to a friend

      (14 total reviews)
      avatar

      Joakim Weidemanis

      Not enough data to show CEO approval

      16% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      2.4

      Culture and values

      2.2

      Senior management

      Reviews by job title

      14 reviews
      3.0
      16 Jan 2026

      Good

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      training Pay rises Atmosphere Party’s Food

      Cons

      Food Training Part Customers Happy

      2.0
      20 Oct 2025

      To big to succeed

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Established business model Good reputation Good collaboration culture

      Cons

      Dysfunctional conflictual leadership Constant lay-offs and cost cutting while share price increases Incentives, shares and bonus absorbed by leadership

      avatar
      Johnson Controls Response
      7mo
      Thank you for your feedback as a Customer Service Represenative. Having management that is engaged, responsive and supportive makes all the difference in your career satisfaction. We will share your feedback with the appropriate individuals who can address your issues.
      1.0
      18 Oct 2024

      Evil company

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Awful leadership and don’t care about employees.

      Cons

      Low pay, benefits are terrible and HR is evil!

      Viewing 1 - 3 of 14 Reviews
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