-Toxic workplace: lack of leadership
-No strategic direction
-Staff bullied and harassed by other staff, complain to leadership and HR, nothing is done. Frequently people harassed are women and women of color being harassed by a male. Staff in the sites (not in the SF/headquarters office) are most vulnerable.
- No actual program. There is no curriculum. There are no outcomes. There is no accountability. Success is a testament to the hard work of direction service staff- nothing to do with the program or organization.
- Majority of youth enrolled do not attend one workshop- Juma barely interacts with youth “in the program”
- No requirements for program graduation or end date to program
- Dysfunction of headquarter office: lack of direction, horrible communication with sites- each site creates their own curriculum and program to make up for lack of direction from national site.
- Exec manipulation of success metrics, hides info from key stakeholders. Lack of oversight from board.
- CEO lacks vision, is unable to inspire and motivate staff. Unwilling to make decisions. Communication challenges with many staff. Blames previous CEO and outgoing staff for everything.
- CFO/COO also unwilling/unable to make decisions. Allowed a team member reporting to him to scream at and verbally abuse use other staff, in front of the entire office, for over a year. Created a horrible office environment. Most common response to a question is “I don’t know.”