Question 1

Does Jumia pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Jumia employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Jumia. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at Jumia?

Accepted Answer

64% of Jumia employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Jumia 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

Question 3

What are the top reviewed jobs at Jumia?

Accepted Answer

Customer Service Representative (129), Software Engineer (31), Customer Service (26), Account Manager (22), Customer Service Agent (22), Key Account Manager (22), Manager (18), Senior Software Engineer (18), Marketing (17), Sales Associate (15), Business Analyst (13), Customer Service Representative (CSR) (13), Product Owner (12), Sales (12), Sales Representative (12)

Question 4

What are the pros of working at Jumia according to real employee reviews?

Accepted Answer

"Good work environment and learning" ((in 53 reviews)); "Great teams and work experience" ((in 44 reviews)); "The people are friendly You meet different people because it is a big contact center" ((in 42 reviews)); "Fast paced environment and good culture" ((in 36 reviews)); "Good working environment and open structure" ((in 35 reviews))

Question 5

What are the cons of working at Jumia according to real employee reviews?

Accepted Answer

"you mostly have to enter through internship and the salary is low" ((in 109 reviews)); "Bad management and decisions." ((in 61 reviews)); "Low pay and longer hours" ((in 45 reviews)); "There was no work life balance" ((in 21 reviews)); "reduced salary, late working hours" ((in 20 reviews))

Question 6

What are employees saying about Jumia redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jumia redundancy and their outlook for job security at Jumia in 2026.

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Great culture and learning opportunities, but slow pay growth

Plenty of learning but low pay and favoritism

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