JustPark Reviews

Thank you for taking the time to review JustPark. We’re sorry to hear that this was your JustPark experience. We’d like to take some time to address some of the concerns you raised. We pride ourselves on our company culture, as shown in our positive score here on Glassdoor, nevertheless we were sad to read this post and felt compelled to address your points: -We place trust in our employees to manage their time and diaries effectively. We have a flexible working approach and expect our employees to develop relationships with their line managers and peers to be able to ask for support if required. - We hold weekly HR drop in sessions and give employees an opportunity to raise their concerns. These sessions are confidential and if an issue is raised, our People team deal with these with the utmost professionalism and confidentiality. -All businesses use the probation period to ensure the employee is a good fit for the role, but it is also for the employee too. To give the employee the very best chance of success in not just their probation period, but also their career at JustPark, we conduct regular check ins. This ensures the employee and JustPark can work together on the desired outcome: Probation is passed and you become a part of the JustPark team. We recognise there can be a lot to learn during this period so we want to ensure employees are getting the support they need to be successful. It is expensive to hire new employees - so the best outcome for JustPark is that the person we identified as being the best fit for the role - passes probation and stays with us for a long time. -Our office is in Camden, which is pretty central and served well by multiple transport options from across London - We also allow flexible working. The office is a large well maintained space in a managed building with security - we’re sorry you had a bad experience outside of the office; but that is not unique to Camden. -Our salaries are benchmarked every year against at least two independent sources. We hold annual pay reviews to realign pay based on this information and performance. Plus this is only part of the package - all our roles benefit from a stock options package plus a host of other benefits including: Free chef cooked lunch on site everyday, private healthcare and life assurance to name a few. This year we also awarded a £1,000 Cost of Living bonus to employees most likely to be affected by rising prices and inflation throughout 2023. -To respond to your point about diversity, we are really proud that from Jan 22 - Jan 23, 43% of our hires were women, and 36% of our hires were candidates from underrepresented backgrounds. We review these figures regularly and hold ourselves accountable to the highest standards. Finally, we routinely hold exit interviews for employees that leave JustPark and would love to have addressed these concerns with you in person. If you would like to chat again, we would absolutely love to hear from you - we always embrace the opportunity to grow and improve our employee experience.