They require employees to do time sheet manually every week, and strictly enforce the requirement of 85% billable (i.e. client related work) hours each week. This doesn't leave any room for R&D, mentoring, learning other skill or company related new products, and experiment. The tech stack used is very outdated, at least 5 years behind industry standard. Lay off also doesn't make sense, they don't ask your manager what you do and contribute (managers don't even know their direct report is being let go!), they just look at timesheet and how much time you spent in team chat, then decide who to let go. They don't have intention to retain talented and high performing employee, they only care about numbers. When lay off happen, no one know until it's too late. The impacted employees are locked out of system right away. Project manager and other team members have no idea until they see the person is no longer active in team chat. There is no opportunity of knowledge transfer and project hand off. Clients are being kept in the dark. Some clients have to find out that the project manager they deal with is gone through social media of the employee who get let go, no one from the company reach out to client to explain who the replacement is. The new CEO who took over in mid Summer only participate once in monthly all hand, the rest of the Monthly All Hands are just HR exercise, no company update such as strategy or finance/profit outlook explanation. This leave all employees in the dark about how the company is doing, or what's the future goal.