Does KARM Stores pay their employees well?

According to anonymously submitted Glassdoor reviews, KARM Stores employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at KARM Stores. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at KARM Stores?

36% of KARM Stores employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KARM Stores 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at KARM Stores?

Assistant Manager (9) , Sales Associate (8) , Processor (6) , Donation Processor (4) , Shift Lead (4) , Management (3) , Head Cashier (2) , Processing Associate (2) , Store Manager (2) , Volunteer (2)

What are the pros of working at KARM Stores according to real employee reviews?

"You might meet a couple really good people, but it's rare." ((in 7 reviews)); "Some good coworkers can make the days go by quickly" ((in 6 reviews))

What are the cons of working at KARM Stores according to real employee reviews?

"1. Low pay" ((in 6 reviews)); "It's very much for profit for the management company." ((in 2 reviews))

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KARM Stores

KARM Stores Reviews

2.8

36% would recommend to a friend

(76 total reviews)

Danita McCartney

44% approve of CEO

28% positive business outlook

Ratings by category

2.9

Culture and values

2.7

Work/Life balance

2.6

Career opportunities

2.5

Diversity and inclusion

2.5

Compensation and benefits

2.3

Senior management

KARM Stores has an employee rating of 2.8 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an average working experience there. The KARM Stores employee rating is 25% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

76 reviews

3.0

28 June 2026

Opportunities for growth, but communication needs improvement

Guest services representative

Recommend

CEO approval

Business outlook

Pros

Opportunities for homeless people to have a bed and improve their life

Cons

Communication could be slightly better

2.0

15 May 2026

Meaningful mission but inconsistent internal culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The mission of KARM Stores is meaningful, and the work does support an important cause in the community. There are employees throughout the organization who genuinely care about serving others and want to do good work.

Cons

Unfortunately, the internal experience does not always match the mission being promoted publicly. Communication is inconsistent, expectations shift frequently, and there seems to be a lack of alignment between leadership, operations, HR, and store-level realities. Roles can feel unclear, support can be limited, and decisions may be made without enough context or follow-through. There is a noticeable gap between the organization’s mission language and how employees may actually experience the culture. For a place built around restoration, dignity, and care, those same values need to be more consistently reflected internally.

3.0

4 Mar 2026

Not bad

Manager

Recommend

CEO approval

Business outlook

Pros

Fun to see the donations and work with people

Cons

Too many unnecessary stupid changes.

Viewing 1 - 3 of 76 Reviews

Jobs at KARM Stores

PT Donation Processor | Hall of Fame Location

FT/PT Sales Associate | Morristown Location

PT Sales Associate | Cumberland Estates/ Western Ave. Location

PT Sales Associate | Hall of Fame Location

PT Donation Processor | Morristown Location