Does KCOM Group pay their employees well?

According to anonymously submitted Glassdoor reviews, KCOM Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KCOM Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at KCOM Group?

60% of KCOM Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KCOM Group 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at KCOM Group?

Customer Service Representative (6) , Manager (5) , Account Manager (4) , Accountant (4) , Project Manager (4) , Network Engineer (3) , Sales (3) , Sales Manager (3) , Technical Architect (3) , Administrative Assistant (2) , Analyst (2) , Associate (2) , Consultant (2) , Customer Champion (2) , Customer Service (2)

What are the pros of working at KCOM Group according to real employee reviews?

"The people are great and friendly" ((in 34 reviews)); "Good salary and benefits." ((in 12 reviews)); "Great and friendly colleagues." ((in 10 reviews)); "We have some great people who try hard to provide service excellence despite the cons" ((in 6 reviews)); "Good work life balance" ((in 5 reviews))

What are the cons of working at KCOM Group according to real employee reviews?

"Poor management, lack of engagement with staff" ((in 15 reviews)); "Full of incompetent people and bad managers" ((in 6 reviews)); "Salary, progression, training, current market." ((in 6 reviews)); "The leadership is no" ((in 5 reviews)); "No bonus for my level" ((in 4 reviews))

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KCOM Group

KCOM Group Reviews

Compare reviews

3.5

60% would recommend to a friend

(218 total reviews)

Richard Schafer

Not enough data to show CEO approval

41% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity and inclusion

3.6

Culture and values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

KCOM Group has an employee rating of 3.5 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KCOM Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

218 reviews

3.0

13 Feb 2014

Not the most innovative company

Networking team

Recommend

CEO approval

Business outlook

Pros

Good people when you can find them. Will spend the ££ when they need to.

Cons

Some programs are badly managed and spread across the different offices, the problem being the people in different offices don't know each other. Smaller offices are often neglected.

1.0

24 Aug 2017

Marketing

Recommend

CEO approval

Business outlook

Pros

Varied work, good colleagues, good burger van opposite in Sainsbury's car park...

Cons

Badly managed, Poor strategy. Limited recognition for sustained effort/success. Remote from corporate centre. Appalling HR response to bullying management style, no flexibility or consideration for temporary family difficulty or childcare.

1.0

19 Sept 2017

Worst Company To Work For

Administrative

Recommend

CEO approval

Business outlook

Pros

There is no real pro for working at this company. You're treated like nothing more than a number and easily replaceable.

Cons

You feel like HR are there for upper management only and don't care for mere staff. The business treat you like a number and nothing more. Promotions happen only if your friends with the upper management. On reviews, you are always dropped score no matter how hard you work due to not allowing pay rises.

Viewing 1 - 3 of 218 Reviews

Jobs at KCOM Group

Cleaner - Old Street - £13 p/h (self employed)

Field Technician - OLA

Kingston upon Hull, England

GBP 29K - GBP 29K /yr

(Employer provided)

View job