KI Reviews

3.6

68% would recommend to a friend

(181 total reviews)
avatar

Brian Krenke

54% approve of CEO

67% positive business outlook

KI has an employee rating of 3.6 out of 5 stars, based on 181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KI employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

181 reviews
3.0
23 Feb 2026

It's tough on the front lines

Recommend
CEO approval
Business outlook

Pros

Product is over-engineered and durable. KI comes out with many new lines to stay current with trends. Breadth of lines is huge and it's very possible to furniture a complete project. Great warranty program

Cons

Working with KI as a dealer can be difficult. The people you depend on at HQ can act like there no other options, take it of leave it. KI does not offer spiff program to dealer acct managers, so they have to LOVE the product to choose it over a chair they get paid $5 for each one they place.

Viewing 1 - 3 of 181 Reviews

Glassdoor has 207 KI reviews submitted anonymously by KI employees. Read employee reviews and ratings on Glassdoor to decide if KI is right for you.