KOHO Reviews

4.1

80% would recommend to a friend

(180 total reviews)

Daniel Eberhard

85% approve of CEO

81% positive business outlook

KOHO has an employee rating of 4.1 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KOHO employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

180 reviews
2.0
22 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Competitive salary and benefits package - Profitable company, no concerns about business viability

Cons

1. Firstly, don't be fooled by the high reviews in recent months. It's obvious that there's HR interference going on as the actual vibe from the people working to keep the company running is not so sunny like these reviews demonstrate. Also a huge red flag that all of the recent reviews happen on the exact same days (Nov 28-30, Dec 12-13, 2023?) 2. There's a crazy level of organization politics. The company is constantly reorganizing due to management incompetency, and they always write it off as "growing pains." There's a big difference between having to change focus due to growing pains, and having people laid off because one or two initiatives didn't go how management expected it to. They like to blame that on "performance culture" but to me it speaks more to an inability for senior management to take accountability - so they fire people instead. 3. The product team has no idea what they're doing - so they hire and fire people to show as if they're making an impact. Other reviews have called this out as well, it feels like there's a constant revolving door of PMs who take eons to hire (and I swear half the time they aren't even competent) and then they're fired. 4. Unlimited PTO is actually more like hyper limited PTO. They claim to offer unlimited PTO but really there's a company-wide stigma on anyone who uses more than like 2 weeks. At that point, just do actual PTO so people don't feel guilty for having a life.

3.0
2 May 2022

Weak Leadership, Good Peers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really smart people that work there, honestly trying their best. It is now a fully remote company and lots are people are now travelling abroad and making the most of it (but with plans to quit when they return).

Cons

Significantly undermarket salaries for anyone who isn't an engineer. The company is known for pretty ruthless firings, often without warning or proper process. The CEO isn't very strategic, makes snap decisions that impact lots of people. The culture is not as health and the company loves to say it is -- it was toxic in my experience.

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KOHO Response
3y
Hey there, Thank you for your honest and transparent review. Your feedback means the world to us and we couldn't become a better company without it. We also agree – we've got a super bright bunch working with us here at KOHO! In terms of being competitive in the salary market, we have made a few market adjustments to our salary bands this year and we continue to monitor the job market twice per year as it changes. We hope this gives you a little insight into what we are doing to address this during such an unprecedented time. If there's anything you want to discuss, or if you'd like more information, please don't hesitate to reach out to us at peoplefeedback@koho.ca Thanks again, KOHO P&C Team
1.0
27 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Incredibly talented group on individuals! Would be a worthwhile company if they actually followed through on their promises? Seemingly great pay, benefits package and “unlimited” PTO.

Cons

Seeing their current advertising campaigns actually disgusts me. They are deceiving their clientele as being better than traditional banking structures, while incentivizing their employees to post inaccurate Glassdoor ratings. Worry not, they are a “Canadian Owned Bank for Canadians” that is moving part of their operations offshore and taking advantage of persons unable to secure traditional lines of credit?

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KOHO Response
3y
Hey there, We really appreciate your feedback as we're always looking for ways to improve and ensure every employee is heard. We admit there were some missteps along the way with our outsource planning but thankfully one of our new partners is onshore to help elevate the customer and employee experience. If you want to learn more about it or have any other questions, please don't hesitate to reach out to us at peoplefeedback@koho.ca Thanks again, KOHO P&C Team
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Glassdoor has 191 KOHO reviews submitted anonymously by KOHO employees. Read employee reviews and ratings on Glassdoor to decide if KOHO is right for you.