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      Kansas City Public Library

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      Kansas City Public Library Reviews

      3.3

      51% would recommend to a friend

      (42 total reviews)

      R. Crosby Kemper III

      22% approve of CEO

      37% positive business outlook

      Kansas City Public Library has an employee rating of 3.3 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kansas City Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      42 reviews
      2.0
      1 Apr 2022

      The work was amazing, Leadership is worse than horrible.

      Teen library associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Creative liberties Patrons Accepting company culture (LGBTQ+, creative body expression, diverse workforce) Community Involvement Front line staff are the most amazing people to work with

      Cons

      Leadership will do everything in their power to perpetuate abuse of frontline staff. HR department ignores any and all feedback that is negative Impossible to move up, even educated and qualified employees are pressed into part-time positions in order to keep them from obtaining benefits. Proper chain of command refuses to improve frontline working conditions Leadership is not held accountable by anyone for creating a hostile work environment

      3.0
      13 July 2016

      Great library, kind of a mess

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You get the chance to work on really interesting projects. Many of the staff persons are excellent, mission-driven, inspiring people. The larger locations are beautiful spaces to work in. There is opportunity to be really involved in the community. Very supportive of travel and professional development.

      Cons

      Messed up priorities - too many vanity projects and not enough attention paid to basic library services. Constantly re-organizing, weak HR, no staff training, constantly strapped for funding.

      3.0
      29 July 2023

      Started off great, only gotten worse.

      Library associate
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is available for FT and PT staff. There is a yearly bonus of 1%, only upper level gets more. FT staff has much more room for career expansion. A good job if you are passionate about books/reading. Great opportunity for community involvement.

      Cons

      Huge disconnect between "front facing" staff who interact with patrons on a regular basis vs "back office" staff who do not. Policies are being made by managers who have not interacted with community on a regular basis (if at all) in years. Admin will *always* side with FT / managerial level staff, regardless of the situation.

      Viewing 1 - 3 of 42 Reviews
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      ReviewsKansas City Public Library reviews

      Glassdoor has 43 Kansas City Public Library reviews submitted anonymously by Kansas City Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Kansas City Public Library is right for you.