Does Kapture CX pay their employees well?

According to anonymously submitted Glassdoor reviews, Kapture CX employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Kapture CX. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Kapture CX?

74% of Kapture CX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kapture CX 3.9 out of 5 for work life balance, 3.9 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Kapture CX?

Project Manager (25) , Software Engineer (16) , Sales Development Representative (SDR) (15) , Sales Manager (15) , Software Developer (15) , Product Manager (11) , Business Analyst (10) , Senior Software Engineer (8) , Business Development Manager (7) , Customer Success Manager (6) , Manager (6) , Content Writer (5) , Internship (5) , Presales Manager (5) , Product Analyst (5)

What are the pros of working at Kapture CX according to real employee reviews?

"structured and the team is very supportive." ((in 54 reviews)); "Work Culture is good and they help in learning" ((in 34 reviews)); "Management supports internal promotions." ((in 15 reviews)); "Work life balance is good" ((in 14 reviews)); "good work environment with place and time" ((in 13 reviews))

What are the cons of working at Kapture CX according to real employee reviews?

"Bad management" ((in 14 reviews)); "No work from home is available" ((in 9 reviews)); "Training managers are incompetent." ((in 4 reviews)); "Senior Management doesn't know how to handle work and tries to avoid taking escalation." ((in 3 reviews)); "The pay is average." ((in 3 reviews))

What are employees saying about Kapture CX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kapture CX redundancy and their outlook for job security at Kapture CX in 2026.

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Kapture CX

Kapture CX Reviews

4.5

74% would recommend to a friend

(579 total reviews)

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (579 reviews)

Kapture CX has an employee rating of 4.5 out of 5 stars, based on 579 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kapture CX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

579 reviews

5.0

1 July 2026

Learning everyday

Management trainee

Recommend

CEO approval

Business outlook

Pros

Management encourage ownership and provide guidance when needed. Good scope for professional growth

Cons

Work load varies during peak period .

5.0

30 June 2026

Collaborative culture with room for process improvement

Customer success lead

Recommend

CEO approval

Business outlook

Pros

Collaborative culture with helpful colleagues. Great environment to build skills and gain experience.

Cons

Some processes can be improved.

4.0

29 June 2026

Supportive leadership

Finance associate

Recommend

CEO approval

Business outlook

Pros

Managers encourage ownership and provide guidance when needed. Good scope for professional growth.

Cons

Workload varies during peak periods.

Viewing 1 - 3 of 579 Reviews

Jobs at Kapture CX

Associate Director- Customer Experience

Delhi

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Associate Director- Customer Experience

India

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Management Trainee - AI Delivery

India

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Management Trainee - Customer Experience

India

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Senior Customer Experience Manager

India

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