Kareo Reviews | Glassdoor.com.au

Kareo Reviews

Updated 13 Aug 2019

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Found 254 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
86%
Approve of CEO
Kareo CEO Dan Rodrigues
Dan Rodrigues
186 Ratings
Pros
  • "work environment will challenge you to learn an grow professionally(in 16 reviews)

  • "Looking forward to taking part in the wellness program along with free yoga and boot camp(in 16 reviews)

Cons
  • "I think upper management has taken a lot of steps in the past few months to address concerns listed in the previous reviews(in 10 reviews)

  • "Kareo is definitely going through its share of growing pains(in 9 reviews)

More Pros and Cons
  1. "Bleeding Orange Till the day I Die!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Marketing in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 5 years

    Pros

    The Employees, Management Team, Corporate Culture, Work Ethic, Industry, Coffee, Work-Life Balance, Ability to get Promoted within the company, Location

    Cons

    No 401K Match unfortunately. However, as a growing company, this is understandable.

    Advice to Management

    Keep doing what you are doing. Ignore the nay-sayers. I wouldn't be at Kareo for close to five years if I didnt believe in the company's vision, people, culture and corporate culture. We have something unique and unprecedented in the corporate world. Keep giving employees the opportunities to succeed and thrive and prove themselves like you have been. I've seen for myself that hard work, commitment and passion for what...

    Show More
    Kareo2019-08-14
  2. "Best Place I've Ever Worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than a year

    Pros

    Company culture, pay, benefits, growth opportunities, management, leaders, work-life balance, people, diversity, product, innovation

    Cons

    There are a lot of competitors in the medical software

    Advice to Management

    Keep up the great work!

    Kareo2019-07-24

    Kareo Response

    August 7, 2019CEO

    Thank you very much for the feedback. Great to hear you've had such a positive experience at Kareo. We'll work hard to keep it going.

  3. Helpful (1)

    "Blessed to have worked here a little over 6 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Business Development in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kareo full-time for less than a year

    Pros

    Working at a Kareo was an amazing experience. I definitely walked away with more than I walked in the door with. While at Kareo I had the opportunity to grow not only in my position but in knowledge. I started in the Customer Support team, moved over to the Business Development team, worked a short period in Sales and then back to the Business Development team as a lead. During my time there I always felt support...

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    Cons

    I personally don't have any cons. Kareo was a great company to work for. Sure there are growing pains however I feel Kareo tried their best to help get us through the pain.

    Advice to Management

    None

    Kareo2019-07-05

    Kareo Response

    July 18, 2019Recruiter

    Thank you for the feedback! Great to hear you enjoyed your time at Kareo and that you felt supported by management. We are thankful for your time with us and wish you the best!

  4. "An other dinosaur company trying to get top players"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, Heredia
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Kareo full-time for more than a year

    Pros

    Some times the are flexible with your schedule Good CTO.

    Cons

    The company is very much a Dinosaur, with very old tech and projects. The are looking for "top players" to fix their issues but there is no trust in the players. Also the definition of top players is very vague. Some people with less experience was hired as senior staff. This because they are a friend of a friend. And some other with way more experience and better skills were not promoted. Also the company is not willing...

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    Advice to Management

    Be honest while hiring. Tell the truth about the tech stack and even more importantly care about your employees. They are the working power. And if they don't fell the company support there won't be any loyalty

    Kareo2019-08-11
  5. "DO NOT WORK HERE!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BSR in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kareo full-time for more than 3 years

    Pros

    NONE!! Starts out like the best job you ever had. They welcome you with gifts and a poster board saying welcome. Then it is all down hill from there

    Cons

    Management is terrible Favoritism is what gets you moved up (ONLY) Management gets away with talking bad about employees and nothing is done about it. They say the CEO/Owner-Tom and Dan is always available to here your concerns NEVER much less does anything about it. Employees have been treated so terrible and reported the company and Kareo finds a way to get around the truth. Very sad. Let the ONLY best CEO I have...

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    Advice to Management

    Stop promoting based off favoritisms. Promote based off experience and work ethic. Kareo used to be a good job to work now it has all gone down hill.

    Kareo2019-08-05

    Kareo Response

    August 7, 2019CEO

    Sorry to hear you had a bad experience at Kareo. We appreciate the feedback. We'll review and do our best to learn from your experience.

  6. "if you want to get fired, fix everything"

    StarStarStarStarStar
    Former Employee - Senior Database Administrator in Irvine, CA

    I worked at Kareo full-time for less than a year

    Pros

    paycheck paycheck paycheck paycheck paycheck , ok ping-pong table

    Cons

    horrible leadership and management/leadership, just desolation and ignorance, naked intellectual benightedness, though they think of themselves as geniuses because they "developed" for 14 years some idiotic game at SONY that is swept now into the "ashtray of non-history"--how this qualifies anybody?

    Advice to Management

    management: if you had any clue/knew what to do you would have fixed it and hired the right people to run the place, as is this is a total amateur op; current CTO-no comments, engineering management are "yes sir/mam" with no cohones to do anything, they just talk talk talk talk talk talk talk talk talk …. get it?

    Kareo2019-08-01
  7. "Neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst 
    Doesn't Recommend
    Neutral Outlook

    I worked at Kareo full-time

    Pros

    Typical saas company perks and events.

    Cons

    Lack of processes and training

    Kareo2019-06-22
  8. Helpful (2)

    "Incredible Company with A Great Culture and Amazing Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Sales Consultant in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time

    Pros

    While some companies encourage reviews on Glassdoor, this is a truly genuine review as a current employee. Kareo has a great balance being an established company with a start-up feel. The people, management, and work-life balance are unlike any other organization I've worked for. There are additional perks (scavenger hunts, trips, employee recognition, group outings and more). There are also great benefits and it is...

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    Cons

    The product is constantly improving and although it can take some time, we have a great product team working to help customer suggestions and advance the product for customer success using the software.

    Advice to Management

    Keep pushing us to achieve the most and continue to value and respect your employees because it has gone a long way.

    Kareo2019-05-28

    Kareo Response

    June 4, 2019CEO

    Thanks for your feedback! Appreciate your thoughtful comments and recommendations. We're making big investments in our product development team having expanded this group by more than 50% in the past year. So I'm excited about the acceleration in product development and innovation ...

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  9. "My Greatest Professional Decision was Joining Kareo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than a year

    Pros

    I've been working at Kareo for close to two years now. I left a nightmarish company locate within the same building that cared little for their customers and also their employees. Kareo is the complete opposite and exceeds any expectations I had when joining the team. To start with, the healthcare industry is multifaceted, exciting, and ever-changing. I can honestly say I'm never bored and I'm optimistic that if I...

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    Cons

    There is a lot to learn up front and that can be intimidating.

    Advice to Management

    401k matching would be cool :) Keep up the great work, you are making the right moves in leadership and Kareo has never looked brighter.

    Kareo2019-05-31

    Kareo Response

    June 4, 2019CEO

    Thanks for the feedback! Appreciate your thoughtful comments and insights. We're continually reviewing our overall compensation and benefits package to ensure we remain competitive in the market. I've made note of your interest in expanding our 401K program and will discuss with ...

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  10. Helpful (1)

    "Family Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in San Jose, San Jose
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 3 years

    Pros

    I have been working at Kareo full-time for 4 years. My partner was diagnosed with thyroid cancer, so when I find out that she was going to have surgery I reach out to HR and my supervisor to request a LOA for 2 weeks, they were not hesitant at all to approve that time for me, what I want to say by sharing all this is that it is nice to know that Kareo as a company cares for us as employees and our love ones and I'm...

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    Cons

    Nothing to comment here....all good!

    Advice to Management

    Please keep providing continuous training to all of our reps and our Supervisors so we can deliver exceptional customer service.

    Kareo2019-05-07
Found 254 reviews