3.0
30 Dec 2025
Inside Sales Masked as Customer Success
Former employee, more than 1 year
Denver, CO
Recommend
CEO approval
Business outlook
Pros
Small company, start up feel if you like that sort of thing.
Cons
COO runs the day to day operations, works 24x7 and fosters team conflicts instead of cooperation. Customer Success Managers were used solely as Inside Desk Sales Managers to roll over contract renewals. Zero positive team interactions. Marketing, Sales, Services, Engineering, Product Management all act as solely independent silos with no fostering of relationships. No work/life balance at all