Kavi Reviews

There are some serious cultural shortcomings at Kavi, which start at management and work their way down. Favoritism is openly practiced, and there is a systematic tendency starting at the top to apply marketing principles (i.e.: say whatever is convenient at the time, worry about reconciling with the truth if and when necessary later) - not only to customers but to internal staff. Not coincidentally, key members of management having marketing backgrounds. There is zero accountability for unprofessional behavior and poor decisions - which routinely results in unprofessional behavior and poor decisions. The company is run like a high school popularity contest, with the largest (and most problematic) department sticking together like a cheer leading squad, making poor decisions, putting out low quality work, and never getting called out on it because management is scared of losing more of them due to historically high turnover. Management is not technically savvy (including some key members of management who really should be), so decisions often are not made on their technical merits. And since it is a tech company, sadly, the end result is what you would expect. The product is of poor quality and is stuck behind the times. There is a long history of developers working on what they want - unfortunately this doesn't usually align with what the customers need. Customer complaints, bugs, security issues and other reported issues go unresolved literally for years. There are a handful of good people who work here, but usually the good people move on, and people who want to milk an environment with low expectations stay. Meetings routinely end in shouting, and there are far more politics than you'd expect for a company this size.

Where to begin… Kavi's primary problem stems from the top. High level management is not only lacking, but those that do try to take the reigns are unfortunately not particularly well suited for their positions. The engineering side of the house can never seem to agree and management is not strong enough or respected. The customer support/facing side of the house are simply not customer focused. There used to be a real "sales team" that were well connected in the industry but all have left or been driven out. The office environment is awful. You can hear a pin drop all day long because no one speaks a word to each other. When you do here talking it is an argument. The statistics speak for themselves, the year before last Kavi experienced 30% staff turnover. I'm not longer there, so can't speak to what has occurred as of late but I know of at least three more on the engineering side of the house who have left.