Pros
Infusionsoft is great at hiring smart, talented people. Many of them are a pleasure to work with and make for true friends outside of work. You'll learn a lot and it will all be applicable in the outside world.
Cons
Top leadership has turned whole departments sour. My former VP plays blatant favorites, which you can see as he hires old pals. He also has a tendency to micromanage the managers who report to him to the point that they are forced to micromanage their direct reports. It appears the managers at many levels do not find fault with your work, but focus on employees’ personal traits. The management is known to call out publicly minor errors such as typos, and is known to brashly call out small mistakes of employees two levels below them. General observation notes that a specific type of employee is desired at Infusionsoft and it is not based on performance. If an employee does not fit the criteria, they can expect to be harangued until the resulting stress is visible. This appears to take place more with women, and is evident by a recent mass exodus of women from Infusionsoft. The way in which problems and suggested solutions have to be presented at Infusionsoft leave little room for tactful, honest assessment. If you do not present or counter Information in the Infusionsoft way, you can quickly and easily be branded as a negative person, a cynic, or even as against the company’s values or way forward. It creates a culture where people are afraid to truthfully address problems. The most troubling thing is that the brunt of the negativity appears to be directed at the women in the department. I anecdotally heard from about half the women in my large department the kinds of unfair behavior, like mentioned above, that was directed at them. If it was happening to men, which it certainly could have been, it was not readily communicated by them. No employee privately reporting problems felt safe coming forward. Even as I was leaving, I was worried about retaliation or reputation damage if I passed on real concerns to trusted leadership, a real fear based on past demonstrated behavior. During my tenure at Infusionsoft the company that I was hired into slowly morphed into the current negative environment. The company that I started with is the company I loved working for. Change is one thing, and is to be expected, but things now seem pretty dire, both culturally and financially. It is clear that the CEO Clate cares about his company and his people. He is approachable, though I’m not sure how effective he is. Company-wide, years of mismanagement on many fronts and levels are coming to a distressing head. The company appears to be at a fork between turnaround and going out of business.