Kerr Reviews

There has been complaints from many reps on the managers. Everything ranging from sexual harassment to threatening reps. Some managers are worse than others, but the attitude and negativity seems to be coming from the top since they all exhibit the same mannerisms. Also, do not go to HR with any issues you have because the sales management will hold this against you and will make your life hell until you quit. They have made a very large investment on a sales training program and there has been very little return on investment. In fact, the number are actually down from previous years. Because they made this investment and are not getting the return they were expecting they are forcing it down everyone's throats. If you do not sell the exact way this training program teaches you, you better start looking for a new job because they are very strict with it. They are blaming the reps for the low numbers because they are not fully implementing the program rather than the program itself. They fail to understand each rep sells in a unique way and some things work with some reps and doesn't work with others. They are attempting to make robots out of everyone which never works. They also have recently implemented a new CRM which tracks everyone's whereabouts 24/7. You have to not only log every sales call in CRM but also in two different spread sheets and a detail review of what was presented on every sales call. I believe the micromanagement has only began and will only get worse. Many reps have been leaving because of these reasons and they still don't get it, or they just don't care.

I've seen heads roll from President to entire offices & teams let go. This usually happens at the end of March after bonuses are distributed and applies to all Operating Companies under Danaher. Regardless of how long you've been here or how well you do your job, your job is always on the line. Doing well earns you a 3% raise which equates to exceeding expectations in their annual reviews. Employee morale is in the gutter. It's a dog eat dog environment where everyone is trying to prove they're worth keeping around. This also means your manager will not develop your career because that means s/he is closer to being cut. Kavo Kerr and all Danaher companies should be viewed as short term gigs due to their frequent use of layoffs to maintain a lean operating environment. Gain skill sets, pad your resume, and look elsewhere for long-term positions. Unless there's a vital skill set you can pick up here, it's just not worth it. Overall, this is a highly traditional, corporate environment that felt like stepping back into the 90's. Some of the technology is great to add to your resume, but expect to be micromanaged and treated like a kid. The dental industry as a whole is pretty boring and slow to adapt to the internet business model.