Extremely abusive clients contact the customer service call center
High turnover
Difficult to get out of the call center and do other types of jobs within the bank if you don’t have a financial or IT related degree.
No real support from many of the managers. They accuse you of things you didn’t do out of nowhere and write you up for every little thing
Managers can be extremely rude and not understanding of family issues that come up
Gossipy office environment