Question 1

Does Kids Help Phone pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Kids Help Phone employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Kids Help Phone. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at Kids Help Phone?

Accepted Answer

64% of Kids Help Phone employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kids Help Phone 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at Kids Help Phone?

Accepted Answer

Counsellor (19), Counselor (9), Manager (5), Bilingual Texting Supervisor (4), Coordinator (3), Remote Counselor (3), Volunteer Crisis Responder (3), Crisis Responder (2), Administrative Assistant (2), Bilingual Supervisor (2), Director (2), Fundraising Coordinator (2), Mental Health Counselor (2), Senior Manager (2), Texting Supervisor (2)

Question 4

What are the pros of working at Kids Help Phone according to real employee reviews?

Accepted Answer

"Good close knit team" ((in 8 reviews)); "Amazing team, super supportive managers, kind people, remote work from home, great counselling experience" ((in 8 reviews)); "My colleagues are amazing and many are supportive." ((in 6 reviews)); "Good pay" ((in 5 reviews)); "Great people to work with" ((in 4 reviews))

Question 5

What are the cons of working at Kids Help Phone according to real employee reviews?

Accepted Answer

"Downright abusive management all the way from the top down, constantly gaslighting and back" ((in 10 reviews)); "Overnight shifts are often understaffed and without a manager present." ((in 3 reviews)); "Management is lacking in transparency and communication" ((in 3 reviews)); "Better benefits would be great, but still a great place to work." ((in 3 reviews)); "Sometimes there is limited opportunity for growth, depending on the position." ((in 3 reviews))

Question 6

What are employees saying about Kids Help Phone redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kids Help Phone redundancy and their outlook for job security at Kids Help Phone in 2026.

Question 7

What are the top reviewed Kids Help Phone locations?

Accepted Answer

<a href="/Reviews/Kids-Help-Phone-Toronto-Reviews-EI_IE329757.0,15_IL.16,23_IC2220858.htm">Toronto</a>

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Supportive team and remote work, but limited growth options

Great team with no noticeable downsides

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