Kinney Drugs Reviews

3.6

52% would recommend to a friend

(150 total reviews)

David Warner, RPH

89% approve of CEO

51% positive business outlook

Kinney Drugs has an employee rating of 3.6 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kinney Drugs employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

150 reviews
3.0
18 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Fun, fast pace, managers leave pharmacy people alone. The other techs are helpful and the environment is positive.

Cons

Horrible technology. Kinney has cash registers that must be 25 years old. The system is a complete cluster duck, you have to push a dozen buttons to complete a sale. For a company that boasts "customer service" job #1 your POS systems are a smelly #2. Hey Kinney try entering the 21st century, buy some modern registers.

4.0
22 Aug 2014
Recommend
CEO approval
Business outlook

Pros

The job is super easy as a cashier, especially if you don't do anything extra. You get 20% a good bit of stuff, have some down time, are not always extremely busy, and the management tends to be quite good. Store managers hate corporate in the same ways as you, and are down to earth. You're taken care of and since the stores are small, are noticed. Not sure if that could help get you higher in the company, but it might help a little if you're younger or just need a job. The sales they put on are great and make prices at par with large stores or even better, if you're willing to wait. If you excel at a particular task or note you like doing it, they'll probably let you do it each time which is nice. You learn valuable skills like drawer counts, deposits, verification, Hypercom, Western Union, Money Orders, lotto and more. Good stepping stone.

Cons

Corporate has no idea what it's doing sometimes! They force stock into the backrooms and clog it with (overpriced) stuff that doesn't sell. I don't know who buys this stuff at upper-level, but they're morons about it. You'll have to directly deal with this excessive buying when undoing totes (weekly restocks of usually exactly the amount sold) and will have to try and cope. Management tours the stores and usually complain about exactly the problems they create, which makes uppers stressed out (rightfully so!) Customer service is so coddling its obscene: return policy is ridiculous (no receipt? Who cares!) and you're constantly played by thieves and losers. Customers can walk all over you and tell you "this price is x" and if it's less than $10 difference, you oblige. There's no respect from these types, and they're really common, which is awful because there's nothing you can do. Doing photo is awful because customers are not tech-savvy and will demand you do their entire 200 picture album while you have to watch register. Likewise for Western Union, which is a cesspool for drug dealers, weirdos, and scammers despite your training. Pharmacy is like a whole other world and very disconnected to the cashiers, who are often barely spoken to by them. This isn't a bad job by any means if you're just starting out or need a job, but it's not easy and gets real old, real fast.

3.0
28 June 2014
Recommend
CEO approval
Business outlook

Pros

Flexible schedule if you give 2 weeks notice. Most employees will switch with you if you need unexpected time off.

Cons

Each store has only two to three full time employees, including the store mgr. You will never be hired on a full time basis. The pay is minimum wage mainly. 2 to 3 percent raises a year.Employer contributions will not be added to your retirement which, to me, doesn't make this an "employee owned company". No benefits.

Viewing 1 - 3 of 150 Reviews

Glassdoor has 151 Kinney Drugs reviews submitted anonymously by Kinney Drugs employees. Read employee reviews and ratings on Glassdoor to decide if Kinney Drugs is right for you.