Kistler O'Brien Fire Protection Reviews

- Management is a mess. Middle management for Bethlehem and Paoli are one in the same and barely spends any time at the Paoli branch. They can't handle both positions and has become dismissive and unapproachable. When they does visit the Paoli office, they stay in their office away from everyone. Maybe it's that office because that's what the last manager did. - If you point out ongoing issues too many times then you're being negative and that is apparently a problem. The issues aren't the problem; you are for bringing them up. Make that make sense. - The data integration into the new system was a failure. After 4 months, none of issues that everyone experienced was dealt with even though everyone was told back in May that they had been. Apparently, all the Paoli office staff were never told that and that they had imagined it at every weekly meeting by all of the office staff. - Management pretends that they are FBI profilers and read your body language. If they don't like it, they will let you know and you'll have to watch your facial expressions in meetings and don't dare have the audacity to cross your arms. That tells them that you're mad and unhappy instead of just cold and that's just your face at rest. - Don't have a bad day and express it in front of anyone. Management has tasked one of the employees with keeping notes on you and reports those notes back. If that person doesn't have anything to report, don't you fret, they'll make something up and report it back as fact and it won't be investigated. You will just get punished with a verbal or a write up. - HR doesn't really investigate anything. You can pretty much make any allegation and it will be taken as truth and the employee who was complained about has no real recourse. You aren't afforded the benefit of the doubt and you aren't able to defend yourself. - If you're a tech, they talk about you making money with the ladders but that only works if the managers actually keep track and don't repeatedly lose them. They've redone the ladders for a certain division 4 times in less than a year and management seems to keep losing them so the techs aren't getting the pay bumps that they deserve or earned. - Zero accountability for those who need it. When people don't do their jobs, the ones who do are expected to pick up the slack. - The Paoli office is tense and hostile now. It's been like that going on 2 years. It's 10 times more tense now because of the employee reporting back so it's been extra fun. -If you make a complaint against management, be prepared for retaliation or for nothing to happen except having to talk to that manager about your issues. - There's no room for advancement outside of the Bethlehem office.