Kontist Reviews

4.6

86% would recommend to a friend

(21 total reviews)
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Rico Andersen

Not enough data to show CEO approval

73% positive business outlook

Kontist has an employee rating of 4.6 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kontist employee rating is 24% above average for employers within the Finance industry (3.7 stars).

Reviews by job title

21 reviews
1.0
13 July 2023
Recommend
CEO approval
Business outlook

Pros

Remote-friendly and free lunch provided if you come into the office. Mostly friendly people and good work-life balance.

Cons

- Decisions are made without data to back them up. - A lot of critical user actions in the product are not being tracked. - Decisions on which features should we build are made with not enough research/insights to support. Price increases with no justifiable improvement in the product from a customer perspective . Prices nearly doubled and the teams need to communicate the increases as customer benefits. They say English is the working language and this is mostly true. However if you are not German-speaking there are indirect references in comments made by certain people e.g. 'you could do your job better if you spoke German' (i heard this said verbatim). Also made comments about some people not being able to pick up the phone and call customers in German (this was not part of the job description, we have German-speaking customer service)

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Kontist Response
2y
Dear Reviewer, I am Nadine, and I work as a Senior People & Culture Manager at Kontist. Thank you for taking the time to write this review. It means a lot to us and is an opportunity to follow through, learn from the situation you described, and improve. It's a vital matter to us. We are particularly sorry for the language-based discrimination you described. It is a serious concern, and we investigate further. We foster an inclusive and respectful work environment for all employees and encourage open communication. We will address these concerns to ensure everyone feels valued and respected, regardless of their language skills. Regarding the price increases, it can be challenging when there is an increase without a perceived improvement in the product. We aim for a balance between delivering a high-quality product and maintaining competitive pricing. We appreciate your perspective and will carefully consider it when evaluating our pricing strategy in the future. Concerning your comment about decisions being made without data to back them up, we understand the importance of data-driven decision-making. We strive to collect and analyse relevant data to support our decision-making process. However, we acknowledge that there might be instances where adjusting data tracking and analysis can make a positive difference. We appreciate your feedback and will consider it for enhancing our data-driven approach. Here at Kontist, we pride ourselves on our employee satisfaction. And on the instance you described, we clearly dropped the ball. If you want to elaborate on the concerns, please email me (people@kontist.com). We'll treat the case confidentially. Gratefully yours, Nadine Loyal-Perk Sr People & Culture Manager Kontist by Ageras
5.0
30 Mar 2023
Recommend
CEO approval
Business outlook

Pros

- Kontist joined the Ageras group in 2022. Our product and client focus doesn't change some departments, incl. mine, experience being involved in group-wide collaboration and transformation - opportunities to influence and build new processes group-wide and to work internationally - Kontist has a strong company culture that we're proud and font of. We hope to carry relevant parts forward as Ageras is currently in the stage to re-create the employee and company brand (The above-listed items don't apply to all teams and departments yet, but it is a journey that more and more team members will take.)

Cons

- the change and transition is not for everyone and we have to become better in communicating without overstimulating

Viewing 1 - 3 of 21 Reviews

Glassdoor has 40 Kontist reviews submitted anonymously by Kontist employees. Read employee reviews and ratings on Glassdoor to decide if Kontist is right for you.