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Dear Reviewer,
I am Nadine, and I work as a Senior People & Culture Manager at Kontist. Thank you for taking the time to write this review. It means a lot to us and is an opportunity to follow through, learn from the situation you described, and improve. It's a vital matter to us.
We are particularly sorry for the language-based discrimination you described. It is a serious concern, and we investigate further. We foster an inclusive and respectful work environment for all employees and encourage open communication. We will address these concerns to ensure everyone feels valued and respected, regardless of their language skills.
Regarding the price increases, it can be challenging when there is an increase without a perceived improvement in the product. We aim for a balance between delivering a high-quality product and maintaining competitive pricing. We appreciate your perspective and will carefully consider it when evaluating our pricing strategy in the future.
Concerning your comment about decisions being made without data to back them up, we understand the importance of data-driven decision-making. We strive to collect and analyse relevant data to support our decision-making process. However, we acknowledge that there might be instances where adjusting data tracking and analysis can make a positive difference. We appreciate your feedback and will consider it for enhancing our data-driven approach.
Here at Kontist, we pride ourselves on our employee satisfaction. And on the instance you described, we clearly dropped the ball.
If you want to elaborate on the concerns, please email me (people@kontist.com). We'll treat the case confidentially.
Gratefully yours,
Nadine Loyal-Perk
Sr People & Culture Manager
Kontist by Ageras