Koru Kids Reviews

4.1

91% would recommend to a friend

(386 total reviews)

Rachel Carrell

88% approve of CEO

61% positive business outlook

Koru Kids has an employee rating of 4.1 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koru Kids employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

386 reviews
1.0
21 Mar 2019
Recommend
CEO approval
Business outlook

Pros

None. Honestly these people will lie to you about promotional opportunities and stock options. Really cliquey work environment.

Cons

Low salary. Only full-time staff are treated decently. Everyone here seems to think they’re starting the next Facebook. They’re not - it’s a nannying agency dressed up to look like a ‘tech company’. Really bad company culture. Also, they don’t care at all about their nannies or the families they service - seriously. I was appalled by some of the things I heard come out of the mouths of management at all levels.

avatar
Koru Kids Response
7y
I was so sad to see this review. We work incredibly hard to foster an environment of support, respect, and transparency in our team, quite the opposite to what’s been described here. For others reading, here’s a few facts: 1. Promotions and stock options are available for all permanent team members at all levels, with a clear and transparent progression structure 2. We invest a lot in training and development of staff, including formal external training, coaching, frequent team training sessions and a free book scheme 3. We care VERY deeply about nannies and families. Most people joined the team specifically because of our mission to help families. I have never heard anyone in the team speak disrespectfully about either a nanny or a family We are very proud of our culture and the tech we’re building. If any of the above wasn’t clear to the reviewer when they were contracting with us then I’m truly sorry.
3.0
7 Apr 2023

asleep at the wheel

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

culture and values are great (when you're not being manhandled by exec)

Cons

weird to be made redundant and then see advertisements for hiring for over 100K 🤔🤔🤔

1.0
26 Nov 2021

Awfully organised and exploitative

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Families are generally good to work for.

Cons

My P45 forms were withheld from me for over 6 months. This happened multiple times and actively prevented me from reclaiming tax after a mistake the company made. Horribly organised. Many times I experienced speaking to one member of staff at Koru, where information was not recorded or passed on. At one point this meant I missed out on a job, and was messed around several other times. Patronising customer service, constant feedback surveys. Underpaid and exploitative business model.

Viewing 1 - 3 of 386 Reviews

Glassdoor has 422 Koru Kids reviews submitted anonymously by Koru Kids employees. Read employee reviews and ratings on Glassdoor to decide if Koru Kids is right for you.