Great social product, but unprofessional, unethical and poor management
Pros
- a great social product no doubt, as long is practising what it claims to be, it has good trajectory if executed properly - colleagues are generally very good, friendly and experienced from different background. Get to learn a lot from your peers - got a chance to make a difference, learn how to contribute and grow the local home biz society
Cons
- to begin with, utterly poor management style as they have no clue what they want most the time. There will be tons of fancy target or projects that gets decided overnight without any actual market analysis, common sense, discussion with teams, basic execution planning whatsoever. - Promises/ Agreements are broken like daily news, management would take advantage of the younger fresh graduates with no work experience, misleading or them of the basic rights they are entitled to as per employment contract and laws. - Packages, Salary, Commission was never fulfilled as intended, promised and agreed on lots of things before onboarding. Once onboard and hitting the ridiculous target set, the rewards just never comes. Even if it does, expect an average 2-3mths of delays with constant chasing and wrong calculation in the end. Classic practice, before employment contract is provided, the ideal salary/ package will be agreed by them. Wait till you have decline the other offer, then they will offer you a "contract basis" of 1month instead with much lower salary, stating is a trial period and they will bump it back up to the original package once 1mth is passed. Only then you will get slapped with another round of lowball offer, which is nowhere close to your original agreed amounts. Therefore, unless you are desperate for a job n paycheck, dont bother be sucked into this whirlpool. If you have other offers, go for it. - taking advantage of people kindness : both clients, employees and merchants. For employees, end of the day everyone wants the company to succeed, but dont take it advantage till the point where everyone is obligated to slug it out affecting their health, safety to cover for your poor planning of projects, execution despite advises from the team, while you just sit there pretend to be busy and not help to solve the problem. Yes if we are merely paid employees, then you should stop shouting the "we are family phrase" For merchant, is just a pity because company claim to be assisting them but more like exploiting them in reality with the ridiculous service fees charged, unfair t&c, limited assistance offered within the partnership. - Blaming game is strong : despite the team chucking out lots of data n materials with last minute notice or based on an overnight idea. The materials are not properly utilised or even take into factors, once things go haywire despite the indication from materials n advises, then they will blame it all on the employee being incompetent. - Super poor talent retention : if you're having more than 6 talents leaving in a span of 3months time, ranging from experienced to highly seasoned people. Clearly is no longer just "incompetent employees" or "not the right fit" matter, but more of the management problem and company culture. - Playing the sympathy card : dont expect it to work all the time, there will be a time when everyone is fed up and stop believing it without any actual action or improvement.