Kroger Reviews

Updated Aug 2, 2021

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Found 13,750 of over 14,057 reviews

3.1
46%
Recommend to a Friend
43%
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
3,252 Ratings
Pros
  • "Really flexible schedule and a great group to work with(in 508 reviews)

  • "Flexible hours great management benefits(in 449 reviews)

  • Cons
  • "very long hours- work life balance(in 373 reviews)

  • "Low pay, barely minimum wage for hardworking employees(in 352 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee
      Featured Review

      Great place for growth

      Sep 16, 2020 - Quality in Layton, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, work-life balance, great management

      Cons

      Was short staffed at times

      3 people found this review helpful
    2. 5.0
      Current Employee, more than 1 year

      good

      Apr 21, 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good place to work for love it

      Cons

      not enough team meetings and social events

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    3. 2.0
      Current Employee

      The most soul sucking job ever

      Jul 9, 2021 - E-commerce Clerk in Louisville, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sometimes they give us snacks and drinks that are expired, damaged, or stale. Job security is great because you’ll be guilt tripped into staying.

      Cons

      The store management is horrible. The store owner is a bully and a tyrant, and he degrades and abuses all of the shift leads, backups, and general employees regularly. The clicklist department is a joke. We’re treated like trash from customers every day and by other store employees. You’re expected to go “above and beyond”, but that will only lead to different expectations and scathing reprimands if you don’t meet them. The pay is 13.25, but it’s not enough. The benefits are only for full time employees, but everyone is forbidden from working any over time and are scheduled for 39.5 hours maximum to ensure that Kroger doesn’t have to give out the benefits. My hours have been getting cut more and more, to the point where I’m only scheduled for 23 hours per week, but the store constantly runs behind and is always scrambling to catch up. There is no covid safety measures, and hasn’t been since I started in May 2020. Employees were working while positive for Covid, myself included. It took a month for me to come back because there was no communication or structure for handling it. There are no safety and security measures at night, and we have had multiple people overdose in the bathrooms. There was no training, except for some videos about programs we didn’t use for months. Any upgrades in departments didn’t get any training or use for months.

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      5 people found this review helpful
    4. 4.0
      Former Employee, less than 1 year

      One of those

      Jul 20, 2021 - Meat Clerk 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The place has a solid framework and systems thats allows ease of work— what that means is no late paychecks, they have a union and solid administrative staff that oversees ever level, they actually have a really nice insurance plan for their workers :), they’ll raise your position after and only after they have deemed that you went and came back from hell. Food is cheap, obviously.

      Cons

      Theres little to no instructions on how to perform your obligations you’re expected just to know what you’re supposed to do and how to do it. The administrative staff usually doesn’t like to be bothered and they’re pretty straightforward about just wanting things to run perfect everyday— as in no mishaps can happen

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    5. 2.0
      Current Employee, more than 10 years

      Terrible company management, good benefits

      Jul 28, 2021 - Deli Clerk 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Health insurance if you can get enough consistent hours to qualify, union protection for your job which makes it harder to fire you

      Cons

      Constantly cutting hours. They have gotten it down to barely able to run in each department. Then they cut more hours. People who have been with the company for over 20 years are getting closes. Only one or two people per shift to run service based departments. This is no way to treat ones employees.

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    6. 4.0
      Current Employee

      Don’t apply unless you shop there

      Jun 7, 2021 - Kroger Starbucks Barista in Conroe, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      COVID benefits include paid time off to quarantine, occasional $100 of Kroger credit and lots of fuel points. Employees get 15% off Kroger brand items (including simple truth, and other kroger brands) and 10% off other items. They also always have a department that needs help so if you want extra hours, it’s not hard to get here.

      Cons

      Kroger is a dirty company. While the compensation is nice, it’s not near that to HEB or Target. Working here will open your eyes to the major management flaws of this corporation. They will work you hard and long hours and your work may help your paycheck but not earn you anything long term. Starbucks usually has 1-3 people running a smaller version of a freestanding Starbucks but it’s the same amount of work. Be prepared to either get a difficult job, or slack your way through everything. It won’t matter, because they rarely fire people unless you call out a lot or don’t show up regularly.

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      1 person found this review helpful
    7. 5.0