Pros
I read the reviews before I joined and almost passed. Took the shot anyway and the experience so far has not matched what I saw. The product is genuinely differentiated in the recognition category. Culture over catalog is not a tagline, it shows up in how the platform is built and how customers use it. Muni is an accessible CEO who engages directly with the team and welcomes honest input. The OLT is great, aligned, accessible, and committed to doing this the right way. Smart, committed people across sales, marketing, CS, and product who care about doing the work right. Customers, revenue, and clear conviction about where the category is going. Flexible environment, good work-life balance, and meaningful scope available quickly if you are willing to own it.
Cons
Like any growing company, there are areas still being built out, including clearer career pathing and tighter cross-functional alignment. Leadership is actively working on both.