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      Kurtosys

      Engaged employer

      Kurtosys Reviews

      3.2

      47% would recommend to a friend

      (159 total reviews)

      Lee Godfrey

      71% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.4

      Career opportunities

      3.3

      Culture and values

      3.2

      Work/Life balance

      2.9

      Compensation and benefits

      2.7

      Senior management

      Kurtosys has an employee rating of 3.2 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kurtosys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      159 reviews
      1.0
      29 Nov 2017

      A Proof of Concept Company

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A great place to build your resume. If you are a motivated young person who wants to kill themselves to get some real experience under their belt for the next stage in their career, Kurtosys is a great place to do that. You will get to work with some big-name clients and may have the opportunity to work on some new technology. Make sure you pay attention to which team you are being recruited into, if you own one of the many dead products there will be no chance of escape. Also, assume any stock options are worthless you probably won’t be around long enough to get vested.

      Cons

      In the several years that I was at Kurtosys I worked with at least 5 different products implemented in technologies ranging from classic Java on a glass fish to NodeJS, I saw the UDM become the future of the company and then a ghost from the past. While it is fantastic to work for a company that will pivot its entire technology stack twice per year; it is a problem because they manage to sell one or two clients on every “product” as though getting someone to buy something somehow validates that it is done or worth pursuing. Every client at that firm is either the first-person alpha testing some new concept, or a legacy client implemented on some lark that the new engineers know nothing about. I would caution clients to ask about what they are seeing in demos, because most of what gets presented was built on technology that isn’t used anymore. The company pursues the same “proof of concept” strategy with respect to it’s people and offices. Kurtosys has been around for over Ten years, but 80% of it’s employees have been around for less than two. The company opens offices grows them to a certain point and then realizes that they can’t afford the quality of talent they need, so they divert their focus to another area and let the legacy office slowly die. Reno was replaced by North Carolina, New York will likely be next while South Africa swallowed India and is bleeding out London. Unfortunately, South Africa hasn’t proved to be a smashing success with high turnover and abysmal employee satisfaction ratings combined with wage pressure. It is only a matter of time before the company finds a new up and coming region. Kurtosys will probably follow the success of their WordPress vendor who hires all their developers in Poland.

      avatar
      Kurtosys Response
      8y
      Thank you for your several years of contribution. We are sad to have you leave with a negative view, but we are sure that there were a variety of factors that kept you here for several years including the people. You are correct to point that we are a company that is evolving and iterating, and we hope that never changes. We are a technology company that is focused on innovation. We are committed to that. We could see how that may make some people feel uncomfortable while an exciting place to work for others. We have and will continue to explore new technology and iterate and evolve as necessary. Every software company has issues with legacy code. We have been around for 15 years, and we are no different. We focus on meeting our client’s needs, supporting them, and offer enhancements of their existing offerings while giving our teams the opportunity to expand their skillsets, all while continuously improving our client experience as technology platform. Kurtosys has been strategic about where we locate our people, although historically that hasn’t been the case. It has been a three year evolution and is core to our future. Expanding our operations in South Africa and Raleigh, NC have been key tenants to that strategy, due to the exceptional technical talent located in these areas. To say that the South African office has a high turnover, abysmal employee satisfaction ratings and wage pressure is incorrect. A recent Employee Engagement Survey revealed that over 80% of the team based in South Africa reported that they are proud to work for this company and are satisfied working here. We are rolling out new benefits and provide market competitive wages. In an industry where people change jobs at a very rapid rate, we have decreased our turnover rate significantly, and now have a People Operations team in place to continue to help improve retention. We are committed to our employees. They are in no way a curtain to hide behind, but are rather the backbone upon which we grow and succeed as an organization. Internal training initiatives, hiring from within, promotions, weekly 1x1’s and quarterly performance assessments are some of the tools in place to help develop the careers of our people. Is there room for improvement? Always. Will the CFO, COO read this before it is posted? Yes please! - not necessarily because he can do it better, but because he has helped build this company, he takes the time to read each review, and he cares about the views of all our employees current and past. Nikki Leske (People Operations Manager) Tamsyn Cooper (People Operations Specialist)
      2.0
      3 Nov 2017

      Great office, horrible upper management

      Production support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility and working from home

      Cons

      Overworked Underpaid Unappreciated

      avatar
      Kurtosys Response
      8y
      Thank you for your feedback. I am so happy to see that your experience at Kurtosys provided you the opportunity to earn an increase of 66%, and I am sure you rightfully deserved it. Earlier in my career, I was afforded the same opportunity at KPMG, and I initially had the same perception as you, however, I am eternally grateful for the opportunity that KPMG gave me. I hope you look back upon your career one day and gain a similar view. That experience opened up so many doors, and I hope Kurtosys has done that for you. It certainly sounds like it. I am sorry that you felt that you were overworked. Work comes in ebbs and flows in our organization. We have a number of people that work harder than I would like, but we have added 100+ FTEs this year to help even out work load. We try to push all of our employees to balance work and life. Sounds like you may have worked here prior to the significant hiring ramp this year. Unfortunately, we recently decided to shutter our Reno office, and I feel terrible for the people impacted, but this has afforded us the opportunity to strategically position our organization into 4 locations (NY, London, Raleigh and Capetown). There are a lot of benefits of having these four locations, but most importantly, it allows us to operate seamlessly from an international work flow perspective which unfortunately Reno never allowed. The only point where I can respectfully disagree with you is about the path to failure. You fail strategically before you fail financially. We have made a number of incredibly difficult decisions over the last three years, and we have dramatically transformed the company. We have a world class product / platform and team, we have more than sufficient capital (we won't need to raise money again), we will be generating cash flow in 1H '18 and profitable in 2018. Not many technology companies every achieve these milestones. We may fail one day, but we have a great deal of momentum for the time being, and I am so proud of what the team has accomplished. I would never take that away from them. As I wish our team good luck, I wish you too. I hope you continue to feel valued and rightfully paid. I am sure Kurtosys helped provide you opportunity to get to where you are at now. I wish you all the best. Scott Gellman COO & CFO
      1.0
      14 Oct 2016

      Horrible company culture

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Working remotely from time to time

      Cons

      The employees at the Reno, NV office lack cultural sensitivity. The company outsources its employees in South Africa and India and it is sad to say that you will hear a select amount of Reno employees make racist remarks and mock the outsourced employees' accents daily. The office is also primarily male, so it was very common to hear woman jokes and jokes especially about their wives. When starting work in the Reno office I was told this exactly, "You can pretty much say anything that would get you in trouble with a normal HR, but you can't talk about each other's kids." They treated confrontation about this behavior as a joke and therefore made it feel impossible to educate about their inappropriate bigotry. I'm sure there were employees who found that this was inappropriate, but felt that it was unnecessary to confront this issue, because there was just so many of them accepting this type of behavior.

      avatar
      Kurtosys Response
      9y
      I personally want to apologize for your negative experience at Kurtosys and our interaction, which was unsatisfactory. I agree that it takes great courage to identify and flag issues to management and there are no excuses for how you felt during our meeting. I do care deeply about our employees and their concerns and to leave you with the impression that I wanted to leave with an immediate sense of urgency or that I wasn’t listening was unjust and unfair. I take great pride in meeting with each of our employees individually, and I hope they are receptive to these meetings. I clearly have flaws as a leader, and I take ownership of them. There are no excuses, only actions that I can take to address them. I do recall our conversation from March 31st, and I immediately addressed your concerns with various members of the team. Unfortunately, I never followed up with you directly and upon my return in May, you had already left the company and for that I do apologize. Since you have left, and partially as a response to our conversation, I began a search for a Director of People Operations. We have subsequently appointed Natalie Willemse as our Director of People Operations who is based in South Africa. She started with us on the 3rd of October and her responsibilities are to lead our efforts to train and develop our employees, to recruit highly skilled and experienced employees as well as to address cultural diversity and to roll out sensitivity training, globally throughout the company. Separately, I have asked her to reach out to you in order to discuss your experience at Kurtosys and to identify ways to improve. I hope you would be open to sharing your ideas and recommendations with me as well. We certainly strive to create an inclusive culture where diversity is embraced. We have strong female leaders as members of our management team and we are conscious about promoting diversity across the company. I believe we have worked diligently to creating a diverse group of people in each of our offices where possible and recognize that there is work to be done within our Reno, NV office. I would like to thank you for highlighting your issues and concerns and would like to assure you that the behaviors you have highlighted will not be tolerated. We will take action in understanding the issues and address them accordingly. I wish you the best of luck in your career. Scott Gellman COO & CFO
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      ReviewsKurtosys reviews

      Glassdoor has 162 Kurtosys reviews submitted anonymously by Kurtosys employees. Read employee reviews and ratings on Glassdoor to decide if Kurtosys is right for you.