Does L.K. Bennett pay their employees well?

According to anonymously submitted Glassdoor reviews, L.K. Bennett employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at L.K. Bennett. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at L.K. Bennett?

64% of L.K. Bennett employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated L.K. Bennett 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at L.K. Bennett?

Sales Associate (32) , Supervisor (17) , Sales Assistant (14) , Sales Consultant (10) , Store Manager (8) , Key Holder (7) , Assistant Manager (6) , Manager (5) , Retail Sales Associate (5) , Assistant Garment Technologist (3) , Retail Sales Assistant (3) , Associate Manager (2) , Retail Assistant (2) , Sales (2) , Sales Associate/Key Holder (2)

What are the pros of working at L.K. Bennett according to real employee reviews?

"Great teams and very encouraging head office open to ideas" ((in 15 reviews)); "Commissions can be good only if you work in a busy branch, otherwise the salary is not great." ((in 10 reviews)); "great people and great clothes" ((in 8 reviews)); "Corporate office staff is nice." ((in 6 reviews)); "Flexible hours so suitable if you have a second job or you’re a student." ((in 6 reviews))

What are the cons of working at L.K. Bennett according to real employee reviews?

"Bad managers, stupid store policies, everything and every room had a camera and the managers would watch the tapes and try to catch you texting or standing still." ((in 9 reviews)); "Low pay and inconsistent" ((in 8 reviews)); "very little training given" ((in 8 reviews)); "Senior management is an absolute shambles, very rude and have no interest in those on the shop floor." ((in 5 reviews)); "the upper management was poor" ((in 5 reviews))

L.K. Bennett Reviews

3.3

64% would recommend to a friend

(209 total reviews)

Darren Topp

49% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (209 reviews)

L.K. Bennett has an employee rating of 3.3 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L.K. Bennett employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

209 reviews

1.0

3 Apr 2018

Omg disgusting company with unethical HR

Head office and store employee

Recommend

CEO approval

Business outlook

Pros

staff discount, sample sale, good experience

Cons

staff, they hire unprofessional gossipy women and promote bullies into management, head office is a mess with good people being let go so new CEO can keep lining their own pockets and save on paying people fair salaries. Company has zero culture of respect or values, Area managers are air heads who like to belittle store employees so they feel a sense of power.

2.0

14 Apr 2017

Used to be a fantastic company to work for but now is a shadow of what it used to be. Poor leadership.

Store manager

Recommend

CEO approval

Business outlook

Pros

Amazing workshops. In every possible area they are the best and will get you ready for everything = management or sales assistant. Monthly bonus if you reach your monthly target was good if you are in a store which is able to make the month (if you are not you won't see anything and your area manager or area support manager won't support or help you). Former Head of Retail was amazing and under her lead everything was working perfectly. She cared about people and was able to see the potential and support and work together. Whenever something needed to be done she organised it and it was done. Everyone knew what is going on and company was profiting and everyone was happy. Big loss for L.K.B!!! Bi annual managers meetings with store managers from all Uk used to be perfect as you can meet each other and also staff and management from head office (these have now changed but should come back).

Cons

My first 3,5 years in company were amazing. Since new HoR started last year and London get new AM, everything went down hill. No one knew what was going on. Lots of people were leaving the company mainly from Head office, but also Stores. All changed to massive dis-organised company. No support, no comunication, unfair treating, just mess. Top managemet in Retail, VM , London AM with discusting attitude and no people skills what so ever. Company which takes your health and all free time away from you for their own benefit, but nothing for you. Not anymore. Not how it used to be before. Change of HoR and all qualified people have left the company and new starters or incompetent people were given the lead.

1.0

24 Aug 2016

Discriminated

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Lovely customers, amazing work colleagues, good but over priced product.

Cons

Was in a senior role for over 8 years and feel bullied out by my lack of ability as a working mum to change my previously agreed working contract. 32 hours was seen as not good enough for my role therefore was backed into a corner and made to feel undervalued and had no choice to leave. Was treated appalling by hr and retail team. Never late or off sick, never a negative visit and plenty money in till!

Viewing 1 - 3 of 209 Reviews

L.K. Bennett

L.K. Bennett Reviews

Company ratings over time

Reviews by job title

Omg disgusting company with unethical HR

Used to be a fantastic company to work for but now is a shadow of what it used to be. Poor leadership.

Discriminated

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