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      L'Occitane

      Engaged employer

      L'Occitane Reviews

      3.3

      47% would recommend to a friend

      (1,111 total reviews)
      avatar

      Reinold Geiger

      78% approve of CEO

      43% positive business outlook

      L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      3.0
      29 Mar 2016

      Beautiful Brand, unfortunately employees seem to be disposable

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great Brand with amazing products - up to 50% staff discount - thorough product training all paid - great working environment - if you are lucky you still get some nice incentive new products to try - you will improve your selling and customer service skills. - good pay for retail

      Cons

      - staff members even working for as many as 5 years don't really get acknowledged for their work, no support for any kind of promotion or growth within the company, unless you are willing to suck up to the management. - unrealistic sales targets and lots of pressure - sometimes you stay over time and don't get paid for it - lots of pressure for selling selected products regardless whether it is suitable for the customer or not - have to bother customers calling them trying to get them into the store to boost sales!

      1.0
      4 May 2022

      Please do not apply for a job here

      Boutique manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Previously worked with an amazing supportive team until change of upper management who only care about KPI

      Cons

      - Upper management do not care about you, your mental health or your well Being - management expected to stay back, come early, cover shift from other store with no extra pay - casuals are forced to open and close with no senior duty pay - ridiculously high expectations on something management can’t even achieve themselves - do not apply here unless you want to feel slaved in Melbourne / Australia

      1.0
      17 Apr 2024

      Unethical

      Retail assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The location is beautiful and my coworkers (on the same level as me) were motivated and supportive.

      Cons

      Some of the executive staff would work unethically - I witnessed underage staff be exploited (worked overtime, worked long hours without breaks).

      avatar
      L'Occitane Response
      2y
      Thank you for sharing your feedback about your experience with L’Occitane ANZ. We take all feedback seriously as we strive to provide a positive and fulfilling work environment for all our employees. We want to assure you that we are committed to upholding FairWork responsibilities and compliance with the General Retail Award (GRIA) for our team members. Our Regional Managers diligently oversee all rosters to ensure adherence to these GRIA responsibilities, including monitoring working hours, breaks, and overtime. We encourage open communication and transparency, and we have channels in place for employees to raise any concerns they may have regarding time and attendance or rostering policies. Your feedback is invaluable to us. If you have any further concerns or suggestions, please don't hesitate to reach out to HR at hr@loccitane.com or utilise our Speak Up channel. We appreciate your contribution to helping us create a better workplace for everyone.
      Viewing 1 - 3 of 1,111 Reviews
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      ReviewsL'Occitane reviews

      Glassdoor has 1,987 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.