LF Stores Reviews

2.5

29% would recommend to a friend

(329 total reviews)

Laurie Furst

29% approve of CEO

19% positive business outlook

LF Stores has an employee rating of 2.5 out of 5 stars, based on 329 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LF Stores employee rating is 29% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

329 reviews
1.0
18 May 2015

JUST...RUN AWAY AS FAST AS YOU CAN

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great discount on clothes that aren't worth what they sell it for. met my best girl friends there

Cons

CAN I GIVE ZERO STARS?!?! If you're even THINKING about applying run somewhere else...even if it's your ALL TIME FAVORITE store....because it WAS my favorite. Where should i start?! I hope you're sitting because this might take a while. I was so excited to work for LF, but what was a great excited smile turned upside down real quick. There's so many cons to this place it really makes me laugh. Here we go! 1. Long hours like everyone has said...even LONGER hours during their only sales of the season. You're looking at maybe 10 or more hours a day during sale with ONLY a 30 min break. Plus if your store is down a couple of people make sure you're ready to work literally all week with ONE day off. 2. You're expected to shove clothes down people's throats that are walmart quality and overwhelm the customer while they're trying clothes on in the fitting room. Usually we suggest items to be helpful but they want you to throw over whole outfits. I get it that some people like that, but a majority of people WILL get overwhelmed and leave. Also, when i say walmart quality i mean that they're pretty much crap quality clothes...the same exact crop top that we're selling for $138 is being sold down the street or somewhere else for $30....I saw the same exact necklace we have in our store for $75 for $20 at the flea market. A top that had embellishments on it had fallen off the day we received it, later we got handed step by step instructions on how to iron the embellishment back on to put out on the floor. Basically if you like cheating customers...this is the job for you! Not only do you have to shove these clothes down people's throats...During donation time...if they don't want to donate, you MAKE them donate..basically make the client feel bad for not donating and they will have to donate. So smart. 3. Managemet/Upper management is horrible!!! You're expected to go to a weekly monday meeting even if it's a holiday, your birthday, or if you're stuck somewhere you better find a way to get there. The weekly meetings are pointless it's always the same exact thing being said over and over. Not only do you have a weekly monday meeting, but you're expected to be on conference call that is SPECIFICALLY for MANAGERS. These meetings can range from 7:30 in the MORNING to 3 in the afternoon. So if it's your day off?! and it's conference call?! You better be on at 7:30 am or else you will get yelled at! OH!!! DID I MENTION YOU DON'T GET PAID FOR IT IF IT IS BEFORE YOU GO INTO WORK OR AREN'T WORKING THAT DAY?! What did i learn from these conference calls?! Basically nothing...it's usually just criticizing the employees. Lots of yelling on the phone because they are not satisfied with their workers who put in HOURS of GREAT work. They talk down to you and they always say if you can't do this an that then you don't belong there or aren't a true "LF girl" and that you are a disgrace. The way they like to put fire under your butt is to scare you/threaten your job. They have contests to basically weed out the weak links of your store. No wonder this company has such a high turnover rate. When you do decide to make the smart move and put your two week notice in be ready to become your manager's slave. Since your "numbers" don't count anymore once you give your notice..YOU don't matter anymore. You will be ignored, have to clean up their mess, clean the stock room thats full of dust and bugs, the list goes on. Whatever they don't want to do, you do it. Whoever said "every stylist is important to the staff" is lying. Either that or they are sucking up to someone at home office. Because....if EVERY stylist is important to the staff, they wouldn't treat us like they do. People wouldn't be quitting or walking out from this job left and right. After you leave, they will tell the rest of whoever else is still there that you were "dead weight". Also, watch out if your manager doesn't like you after you get hired...you could get fired just for that and they'll blame it on something else like your "numbers". If you make your sales goals, but they don't like you? Oh well...BYE! 4. LOTS of body shaming. They have no fear of calling you fat to your face. 5. NO EXCUSES. If it's a slow day at work and no customers come in it's your fault. A client doesn't want to buy a pair of jeans and it's a denim contest?! It's your fault!! EVERYONE LOVES THE JEANS. EVERYONE NEEDS THEM. NEWS FLASH UPPER MANAGEMENT: NOT EVERYONE CAN AFFORD THESE JEANS!!!!! NOT EVERYONE COULD AFFORD OVER PRICED FOREVER 21 CLOTHES!!!! 6. You have to keep in constant contact with your clients. Basically be prepared to annoy all of your clients. Text them. Facebook them. send them pictures. email them. No wonder people get annoyed by the company. NEWS FLASH!!! Not everyone is going to drop whatever they are doing to come shop at LF. 7. You'll work all holidays except christmas. 8. You'll be asked to rearrange plans just to work...ESPECIALLY if there's an in-store event. 9. Your life will become LF. NONSTOP. THERE IS NO WORK/LIFE BALANCE. They think LF is your whole life. REALITY CHECK: WE'RE REAL PEOPLE!!! WE HAVE LIVES OTHER THAN THIS PLACE. 10. They treat you like it's commission based. IT'S NOT. If you want your store team to be competitive with one another....give them COMMISSION!!!! You're just paid hourly!!! 11. NO RECOGNITION FROM HOME OFFICE. Very buddy buddy and if they are close with you THEN they will promote you whether you suck or not. Being a good sales person doesn't mean you get to be a manager...teach management skills, hire real managers (not PUSHY sales people to 'manage' your staff). 12. No training. They literally will just throw you into the team and expect you to know how to make 20+ unit sales. Got in trouble for asking questions to customers....you aren't allowed to ask customers questions. Lots of weird rules like that. Then when they see you making sales they will tell you they want to "promote you" 13. You will be terrified every time you work because you think for some reason you will be fired. It's like walking on egg shells every shift. You don't feel secure. RUN AWAY AS FAST AS YOU CAN FROM THIS COMPANY AND DON'T LOOK BACK!!!!!!!! IF YOU'RE THINKING OF APPLYING...JUST DON'T. YOU WILL NEED LOTS AND LOTS OF THERAPY AND RELAXATION AFTER THIS JOB.

2.0
6 June 2015
Recommend
CEO approval
Business outlook

Pros

YOUR EXPERIENCE WILL VARY DEPENDING ON WHERE YOU WORK! I worked at two stores. It's marginally better if you work in a smaller boutique location, because you get to run the store as if it were your own. You can manage, merchandise and market the way you feel is best. You are essentially a full blown stylist and a personal shopper with your own clients, but with extensive managerial duties. Your coworkers are the defining part of the job -- it's fantastic if you get along. The "experience" looks great on a resume if you want to further yourself in the fashion industry... that's about it.

Cons

First and foremost, if you are not as thin as a twig, they will ridicule you. Unacceptable. They literally publicly singled-out one employee on a company-wide conference call to say she was too large for their clothing, and therefore shouldn't be representing LF as an employee, especially not in their social media posts! She was probably a size 25-26. Disgusting attitude. Incredibly rude, condescending, uncaring and unhelpful upper management. IF YOU'RE A STORE PROFESSIONAL, RUN AWAY! Home office/CEO/VPs are catty and immature. You'd almost think they were in high school, not grown women. They speak badly about one another right in front of you. They don't care about anything as long as money is coming in. You are expected to follow all their demands and still make their sales goals, which is absolutely unrealistic. Luckily they don't follow through in the smaller locations, or seem to care (unless you're working in the LA or NY stores, and if you are, good luck.) Nothing is ever good enough. There's no structure. They want to hire "fashionista" party girls, who typically make terrible employees. They couldn't care less about responsibility. You're expected to work until the work is done, which means working INSANE amounts of overtime. Awesome if you're paid hourly, but I'm pretty sure government occupation health & safety agencies would "disapprove," to put it mildly. There's essentially no HR and there is zero involvement unless something drastic happens. Upper management is incredibly difficult to get a hold of when you actually need their help, but they are ALWAYS available to criticize you! There's zero chance of promotion to a home office position but even if there was, I wouldn't have wanted it -- who would want a position where you'd be surrounded by mean, judgmental, rude, petty and unprofessional??? Oh, and good luck during the sale... the hours and exhaustion are a danger to your health.

2.0
22 July 2016

Cute Clothes, Terrible Management & Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discount on clothing and accessories Fun, trendy atmosphere

Cons

All the managers are generally under 25 years old and have no idea what they are doing (catty, disorganized, no formal training etc.) HQ management is just as incompetent and rude to employees Constant fear of being fired at any moment, no stability (stylists need to have a high average of units per sales... managers sometimes take sales from stylists to make their average look better, so they gain more job stability for themselves) Individual stores are pitted against one another in competitions

Viewing 1 - 3 of 329 Reviews

Glassdoor has 340 LF Stores reviews submitted anonymously by LF Stores employees. Read employee reviews and ratings on Glassdoor to decide if LF Stores is right for you.