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LTD Hospitality

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LTD Hospitality Reviews

3.7

56% would recommend to a friend

(23 total reviews)

Neel Desai

74% approve of CEO

46% positive business outlook

LTD Hospitality has an employee rating of 3.7 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LTD Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

23 reviews
1.0
12 Jan 2016

The Worst.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The compensation is fair, but make sure you get increase time frame in writing on your offer letter. Don't accept any bonus potential as the corporate team will seek reasons to not pay this out. The properties are nice and several of them have been recently renovated, but they only own 13 properties, not the 20+ they show on their website. Don't be fooled and think that you're walking into a larger company. This is by the very definition a "family run" small business.

Cons

You are constantly reminded that you and your team are replaceable. Morale is perpetually low. One of the owners will openly direct corporate team members to "get rid" of director level property employees. You'll be reminded every day that the founder has been in business for 35 years and it's his way or the highway. The two founders' sons were all placed in executive positions right out of college and essentially lead the company. None of them have ever actually operated a hotel. Honestly it's like the blind forcefully leading the sighted. You'll be admonished for following brand direction. Ownership thinks they have the ability to negotiate everything because they pay franchise fees. You'll be asked to commit insurance fraud on insurance funded projects. If you aren't in the family that runs the company, you're an outsider regardless of your position. You'll need to accept that immediately. You'll know you're on the chopping block when ownership starts inviting legal into one on one meetings. You'll be forced to print old emails to cover yourself. Turnover is astronomical. Corporate employees routinely up and leave their desks, never to return. There have been changes to the benefit package recently that make previous posts obsolete. The package used to be a big selling point, now it's been stripped to save money, just like everything else and is below average, at best. If you're a corporate employee and have direct interaction with the owners know that there is a serious language barrier. You'll get incredibly frustrated trying to get a point across just to be shut down and sent away. You'll feel no job security. You'll be directed to do things in the cheapest way possible, even if that means sacrificing quality and longevity. Don't waste your time or effort. I was offered a job after leaving LTD with another local management company and truly found out then what the hospitality community thinks of LTD. It's not good. Overall there are bright spots, but they're few and far between. I would never recommend anyone work for this company. They've made a push recently to erase all their old issues (losing hotels / flags, not paying bills) but it's all for show. They still have several hotels that are in serious brand trouble. They run their hotels and employees on the ragged edge and it's not right. All of the family members leave the office at 3pm sharp, leaving everyone else to work until 5. Only then do you feel relief, but you have to wake up the next day and do it all over. It's a nightmare.

1.0
20 Sept 2011
Recommend
CEO approval
Business outlook

Pros

In my opinion LTD has beautiful Hotels, mostly in good locations, mostly. Strong Branding; Marriott, Hilton and some IHG and Choice hotels.

Cons

In my opinion an extremely unstable company, some times we thought that reorganization was the business of the Company. Extremely process heavy and many, many layers of Management. Simple tasks could take months to accommplish. It seemed like everything was much harder than it had to be and for no good reason. Upper Management, VP Level, was immpossible to reach, never returned phone calls or responded to questions.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 24 LTD Hospitality reviews submitted anonymously by LTD Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if LTD Hospitality is right for you.