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LanguageLine Solutions

Engaged employer

LanguageLine Solutions Interpreters/Translators reviews

2.7

48% would recommend to a friend

(168 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Interpreters/Translators employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Interpreters/Translators professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Interpreters/Translators professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

168 reviews
4.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Completely remote work. They send you a set of headphones, a magnetic notebook and provide paid training which was deeply appreciated. The communication with project manager was very good. They used to call on fridays, during the training period to make sure you were doing all right or had any questions.

Cons

The work itself is highly demanding, both from a cognitive level and emotional level, since the nature of the conversations to be interpreted often varies from medical appointments to legal issues. It requires all of your undivided attention at all times.

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LanguageLine Solutions Response
1d
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you valued the remote work environment, paid training, and the support you received from your project manager during onboarding. We also recognize your perspective on the demanding nature of interpretation work and your suggestion regarding additional breaks. Your feedback helps us as we continuously review our practices, resources, and systems to better support our interpreters. We appreciate the contributions you made during your time with LanguageLine and wish you continued success in your career.
1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Assist LEP customers obtain interpretation/translation when a company (e.g., banks, insurance companies, etc.) do Not have bilingual personnel.

Cons

They sold contract to Kelly Translations that Only pays $15.00 an hour (even employees with a Master's degree), in this economy. You have a 15 minute paid break and half hour non-paid break. They Do Not provide a 40 hour work week that is only needed due to the poor pay. They use one software for payroll and another to log in to the system to take calls from clients. Although you sign in for your shift, in both software systems, if the interpreter software does Not reflect the shift hours you are scheduled for, you get 'docked' from your pay.

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LanguageLine Solutions Response
2mo
Thank you for sharing your experience and for your contributions over the past 1–2 years supporting LEP customers. We recognize the important role interpreters play in delivering accurate, professional language access across critical industries. We appreciate your feedback regarding scheduling, systems, and overall experience, and we continuously review our practices, tools, and resources to better support interpreters in their work. For current employees, we encourage you to share additional details with us directly at interpretercommunications@languageline.com so your feedback can be reviewed more closely. Your perspective is valued as we work to strengthen a respectful and supportive environment for all interpreters.
3.0
18 Nov 2025

Low rates

Recommend
CEO approval
Business outlook

Pros

Felxible Pleanty of time off

Cons

Low pay uncertain work not recommend

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LanguageLine Solutions Response
7mo
Thank you for sharing your experience with us. We appreciate your more than ten years of service and are glad to hear that the flexibility and time off have been positives for you. We also recognize your concerns about pay and the variability of available work. While we cannot discuss individual circumstances here, we continually review our practices and resources to support interpreters in their important work. If you would like to share additional feedback, please contact us at interpretercommunications@languageline.com
Viewing 1 - 3 of 168 Reviews

Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.