Pros
Ideally located, LawRoom occupies space in an upscale office building, within walking distance of Pleasant Hill BART. There are many options for lunch closeby , as well as a pharmacy and a grocery store. It is a short drive to expanded shopping and other services, such as the post office. The office is clean and well decorated, providing a nice work environment.
The company is financially stable and has great potential for continued growth over the next several years, and ownership remains open to new opportunites and directions which would continue to expand its possibilities. Senior management has been making changes to their approach, and many of the past issues have been resolved.
The majority of the employees are personable, extremely competent and great to work with, which creates a positive work environment and culture. They genuinely like one another, have a great cooperative spirit, and will bend over backwards to help their co-workers.
Ownership does care about its employees, (I don't think they get enought credit for this) and I am aware of them going "above and beyond" to help some of them with personal issues. Breakfast is provided each Friday in the form of bagels, pastries and, occasionally, "breakfast burritios". The kitchen is well stocked with coffee, tea, milk, fruit, nuts and candy,
Work/life balance is excellent, and I have never been asked to sacrifice family needs on behalf of the organization. This is not to say we are never asked to put in extra time, but when we are it is due to some pressing need and not just for the sake of squeezing more time out of us.
The CEO is very accessible. Anyone is welcome in his office, and he is always willing to listen to the ideas his employees bring to him. This doesn't mean he always agrees with them, but it is nice to know that he values the thoughts of those who are "working in the trenches".
Overall, I have been treated very well during my employment at LawRoom. It has been a largely positive experience which I have both appreciated and enjoyed.
Cons
No company is perfect, including LawRoom. As I mentioned before, senior management has been implementing changes to our approach which will improve workflow, productivity and client service. However, some bottlenecks still exist which need improving. Our CEO is aware of this and I am confident he is working towards a solution. The good news is that. from my perspective, this is the only remaining "big issue" and once it is truly resolved our efficiency will be outstanding.
At this stage of the organization's development, there is not much room for advancement. As it continues to grow this will change, but if you are looking for more immediate advancement it may not be to your satisfaction.