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Leading Authorities

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Leading Authorities Reviews

3.5

58% would recommend to a friend

(26 total reviews)

Matt Jones

51% approve of CEO

60% positive business outlook

Leading Authorities has an employee rating of 3.5 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Leading Authorities employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

26 reviews
2.0
31 Mar 2026

HORRENDOUS leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*generally a cool industry - you get to travel and meet incredibly interesting people *great colleagues *work life balance *great experience for younger sales people as you get to own a large book of business

Cons

*the entire office energy is based on the moods of the CEO/COO, who are generally, insufferable to be around and incredibly incompetent and unsupportive *no proper support for entry- sales positions; no real sales manager who’s job is dedicated to help them succeed - makes the job incredibly isolating and stressful *varying WFH policies for all different people - imbalanced for in-office versus remote workforce *lots of discourse and fighting among sales team members over accounts, with lack of a proper mediator / problem solver. Makes for a very juvenile sales environment *outdated technology *no culture - barely any collaboration or help, especially from senior team members *inconsistent benchmarks and KPIs *leadership overall ruins the company *NO HR

2.0
23 Mar 2026

Strong experience, but difficult culture and lack of support

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Easy way to get initial sales experience and manage your own accounts • Direct client exposure early on • Interesting industry, generally easy to work in if you like sales • Coworkers in office are supportive and make the job more manageable

Cons

• Leadership is inconsistent. Expectations and policies change frequently • Low-trust environment; culture is driven more by pressure than support • Little to no mentorship, training, or sales strategy. You are expected to figure it out on your own • No team-based goals or collaboration. You are fully responsible for everything from the start • Even in complex or sensitive situations, there is little guidance or legal support, and expectations can vary widely depending on who you ask • No clear path for advancement within 5 years. Growth depends on turnover • Compensation heavily favors senior staff, despite requests to add an attainable bonus structure. • Office environment can feel tense and isolating • No real HR function, so it is difficult to get guidance or safely raise concerns, including for serious issues. This has led to extreme and visible mishandling of harassment situations.

1.0
14 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The colleagues are supportive and friendly, making work more enjoyable. Perks like free lunches and happy hour outings are nice, but they don't make up for the larger issues with leadership and structure.

Cons

The company culture makes it difficult to thrive, especially for those who value structure, collaboration, and the ability to contribute innovative ideas. Leadership is often resistant to feedback, and employees who offer suggestions are frequently seen as disruptive rather than constructive. There is limited opportunity for advancement, and promotions are often based on personal favoritism rather than merit. The company is known within the industry for being chaotic, and this is especially apparent within the sales department. There is no consistent structure, and policies change constantly, leading to frequent internal conflicts over leads and accounts. The environment fosters competition rather than collaboration, making it difficult to feel like part of a team. Despite high expectations, the sales team is left without modern tools, clear processes, or adequate support, which results in aggressive goals that can be difficult to meet. Furthermore, leadership tends to prioritize short-term revenue over long-term client relationships. Sales teams are pushed to close deals at any cost, even when it may not align with what’s best for the client. This focus on immediate results undermines trust both with clients and internally. If management does not personally favor you, it becomes clear, and employees often feel as though they must walk on eggshells. Gossip is rampant, sometimes even fueled by leadership, which further erodes morale and trust within the team. The lack of a proper HR function makes it difficult for employees to address concerns or seek clarity on company policies. With no formal support system in place, employees are left to handle issues independently. Training, mentorship, and professional development opportunities are virtually nonexistent, leaving employees to navigate their roles with little direction. There are few opportunities for long-term growth, and the company appears unwilling to invest in the development of its people.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 34 Leading Authorities reviews submitted anonymously by Leading Authorities employees. Read employee reviews and ratings on Glassdoor to decide if Leading Authorities is right for you.